Niagara Health System: An Innovative Communications Strategy (B)

內容大綱
Supplement to 9B15M022.
學習目標
This case can be used in graduate- and undergraduate-level courses covering health sector leadership, health care management, communications, crisis management, stakeholder management and strategy. The following teaching objectives form the basis for this case:<br><ul><li>To develop an understanding of the various stakeholders in hospital communications and their competing values, powers and priorities.</li><li>To examine the issues of transparent vs. guarded communication strategies and when each should be used.</li><li>To experience the challenges of managing an immediate communications crisis while managing for a greater long-term strategy.</li><li>To identify the barriers and facilitators of a successful hospital-community partnership and relationship.</li><ul>
涵蓋主題
新增
新增