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When Trump Wins in Democratic Iowa Caucus: IT Project Risk Assessment
內容大綱
Following problems during the 2016 Iowa caucus, the Democratic National Committee mandated the Iowa Democratic Party (IDP) to publish raw vote totals for the upcoming 2020 Iowa caucus. This mandate coincided with the IDP’s shift for the 2020 caucus from a partnership with Microsoft, Inc. to one with a political consultancy, Shadow Inc., for developing a vote-recording application (app)---a partnership choice believed by many to have been politically motivated. Shadow developers were given much less time and resources than Microsoft had been afforded for the previous caucus. When the time came for the app to be used on February 3, eligible users could not download the app, which led to several problems. The consequences of the problematic app led to embarrassment for the Democratic Party, political ridicule by the Republican Party, distrust among democrat voters, and ambiguity and a delay in election results.
學習目標
The case is intended for use in undergraduate- and graduate-level information systems (IS) core or elective courses. It is also suitable for courses in IT implementation, project management, and general management. The case articulates different categories of IT project risks (structural, processual, and contextual) that can contribute to IT implementation failure. It illustrates the complexity of the implementation process, even when the technology itself is not complex. It also showcases the general sources of risk in IT projects. After working through the case and assignment questions, students will be able to do the following:<ul><li>Understand and develop a process model.</li><li>Understand the complexity of integration at different levels.</li><li>Evaluate different sources of technical and non-technical IT project risks.</li><li>Develop plans to mitigate the risks in IT implementation.</li></ul>