個案資料
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Sales Misconduct at Wells Fargo Community Bank
內容大綱
Set in early-2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the leadup to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in relation to the years-long period of misconduct in sales. Subsequent investigations, terminations, compensation clawbacks, and other consequences are described.
涵蓋主題
- Corporate governance
- White-collar crime
- Executive compensation
- Process management
- Developing employees
- Change management
- Sales team management
- Society and business relations
- Crisis management
- Public opinion
- Litigation and lawsuits
- Shareholder relations
- Business models
- Boards
- Legal liability
- Government policy and regulation
- Business and government relations
- Risk management