個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Some Aspects of Problem Solving and Conflict Resolution in Management Groups
內容大綱
Provides a brief overview of the strengths and weaknesses of group problem solving and suggests criteria for when to use a group. Also, describes the three primary modes of conflict resolution (smoothing and avoidance; bargaining and forcing, problem solving) and discusses difficulties experienced by the members of interdepartmental groups. Can be used with cases on group and intergroup conflict.