個案資料
了解個案內容與學習目標,選擇授課教師及使用課程。
Star Distributors, Inc. (A)
內容大綱
Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and organizational dynamics. Also raises issues of organizational performance, headquarters-franchise relations and conflict resolution.