個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Cincinnati Children's Hospital Medical Center
內容大綱
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common methodology for making improvement and spreading these ideas in their work units.