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Interpersonal Barriers to Decision Making
內容大綱
A detailed examination of the findings of a study focusing on executive decision making in six representative companies indicates that executives rank innovation, risk-taking, flexibility, and trust as important influences for effective decision making. Results of the investigation indicate, however, that during important decision-making meetings, executives dedicate themselves to "getting the job done," which results in a suppression of creativity and innovation. Recommended methods of breaking down barriers include certain types of questioning; playing back and analyzing tape recordings of meetings; and laboratory education and its various offshoots.