個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Let First-Level Supervisors Do Their Job
內容大綱
Upper level managers often fail to realize the difficulties of first-level managers who may have once been among employees and now must form a new identity. Successful first-level supervisors establish a balance between informal authority and interpersonal influence, and responsibility. It is the responsibility of upper management to recognize the difficulties associated with the position and help supervisors develop a power base.