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Overcoming Group Warfare
內容大綱
Two strategies for resolving intergroup conflicts have been found: the interpersonal facilitator approach, which relies on a neutral person to serve as an intermediary between disputing parties so that they can find common ground, and the interface conflict-solving approach, which has disputants deal directly with each other under the direction of a neutral person who leads them through five steps to identify and resolve their differences. The interface conflict-solving approach usually relieves tension between warring parties better that the interpersonal facilitator approach.