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Wagon Masters and Lesser Managers
內容大綱
Companies must learn to recognize what makes a good manager and begin selecting for those qualities. Most managers are selected on the basis of business expertise or success in nonsupervisory positions. The styles they develop are inadequate. Here are sketches of seven of the most common breeds of inadequate managers, ranging from the Godfather to the Ostrich to the Eager Beaver. There is also the paragon of managers, the Wagon Master. Good supervisors understand that they have two jobs - reach the goal and maintain morale along the way.