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General Managers in the Middle (HBR Classic)
內容大綱
This article, originally printed in March-April 1972, analyzes the plight of middle managers--they have a boss's responsibility without a boss's authority; they function as specialists and generalists at the same time; and they must meet the conflicting demands of superiors, subordinates, and peers. Although middle management positions are increasingly common in divisionalized corporations, they are often misunderstood. The author looks at the job requirements from both top and middle management perspectives and includes a commentary outlining his perspective 17 years later.