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- General Management
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- Entrepreneurship
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- Accounting
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- Operations Management
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- Human Resource Management
- Social Enterprise
- Business Ethics
- Organizational Behavior
- Information Technology
- Negotiation
- Business & Government Relations
- Service Management
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- Economics
- Teaching & the Case Method
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Atlanta Ransomware Attack (A)
內容大綱
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at the time of the attack. The case also includes background information about the trend of ransomware attacks against organizations, including government entities such as municipalities. Several cybersecurity experts describe the tactics of ransomware attackers and potential strategies to respond when ransomware attacks occur. The (B) case concludes with a description of Bottoms and her administration's approach to managing the crisis, including her decision to not pay the ransom and instead use Atlanta's cyber-insurance policy award to invest in remediation and upgrading of the city's IT systems.
涵蓋主題
- Decision making
- Business and government relations
- Crisis management
- Managing uncertainty
- Business and society
- Politics
- Economics
- Information management
- Decision making and problem solving
- White-collar crime
- Risk management
- Entrepreneurship
- Leadership
- Negotiation strategies
- Business ethics
- Social psychology
- Cybersecurity and digital privacy
- Employee empowerment
- Management