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Washington Post: Balancing Technology and Human Resources by Design
內容大綱
Faced with the need to reorganize completely its inefficient advertising art department, the Washington Post's design manager and team introduce new technology while carefully managing critical human resources issues. While downsizing the operation, they integrate typographers and graphic artists into a more effective, higher quality operation that satisfies employees and pleases both customers and management. The case focuses on several decisions the design manager needs to make in the midst of this transition.