Johannes Van Den Bosch Receives a Reply

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The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's e-mail about providing information for their British multinational client. Puzzled by the response to his e-mail, Johannes van den Bosch takes his original e-mail to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are surprised when he shows them Pablo Menendez's reply. He wonders what to do now.
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