個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-Line and Off (A)
內容大綱
Case A: The authors believe that knowledge management is a convergence of at least three factors: an appreciation of knowledge issues, the availability of sophisticated IT technology, and the managerial competence to suitably craft jobs and culture. This case takes the reader through the experiences of Booz-Allen & Hamilton in crafting their knowledge system and dealing with these factors.