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Philips Singapore: Creating Value Through Human Resource Shared Services Centre
內容大綱
In 2003, Philips Electronics Private Limited, Singapore launched Philips People Services (PPS), a shared services centre to provide various standardised human resource services. With PPS reducing the cost of business support function and improving decision-making related to recruitment and retention activities, the Head of PPS had to mull over a product division head's expectation of lower annual service fee.