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One Employee Went Freelance. Now Everyone Wants the Same Deal (Commentary for HBR Case Study)
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Blackbird, a Delhi-based advertising agency, agreed to let a star designer leave to start his own firm and then became his first customer, enlisting his help as a contractor. Now other employees are asking for same arrangement--right in the middle of a crucial client project. How should Blackbird's HR director respond? This fictional case study by Rakesh Bohra and Jyotsna Bhatnagar features expert commentary by John H. Chuang, Craig Millon.