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Feedback: The Broken Loop in Higher Education - and How to Fix It

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When we want to learn a new skill in life, we try out a new behaviour. Some behaviours fulfill their intended purpose; others do not. Feedback-signals from the environment that tell us whether or not the behaviour we produced had the intended effect-is essential to changing, adapting or modifying human behaviour. That's what learning is all about. Learning theorists and practitioners agree that feedback is a prime enabler of learning. Yet in higher education, it is spotty, ill-timed or utterly missing. The authors-who head up the Self-Development Lab at the University of Toronto-show what can be done about it.
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