United We Thrive: How The Guardian Media Group Returned to the Black

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Almost three-and-a-half years after a turnaround strategy for the UK-based loss-making Guardian Media Group (GMG) was launched, it had finally managed to stem its losses. Key to the successful turnaround was a culture of openness, which was exemplified by how it allowed its partners to reuse its online content provided they carried its advertising, and its groundbreaking efforts to bring citizen journalism to the fore. The case examines how GMG built an ecosystem that flew in the face of conventional wisdom by providing content for free and working with supposed rivals, yet enabled it to boost its earnings in the process.
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