個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Active Listening
內容大綱
This note describes reflective, or active, listening. A list of types of responses, from directive to nondirective, is given in an appendix. The note itself summarizes major principles of reflective listening and how they can be applied. It may be used as a summary of, or introduction to, the topic.