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Chem-ARC: Playing the Blame Game
內容大綱
The turnaround coordinator at Chem-ARC Industries (Chem-ARC) had to solve a dispute involving multiple stakeholders within the Turnaround Scheduling and Planning Department. Chem-ARC had been only two days into a company-wide shutdown when a delay on the plant floor sent the outage schedule into disarray. Members of the department started to blame one another for the issues Chem-ARC was facing. With a group of disgruntled employees, a costly problem that urgently needed fixing, and a senior management team pressing for answers, the coordinator had to find a way to improve teamwork within her department while conveying to upper management that she was capable of her position as leader.