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BYJU'S: In Search of Reviving Reputation among Stakeholders
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By August 2023, Byju Raveendran, chief executive officer of Think & Learn Private Limited (doing business as BYJU'S), was facing corporate governance and ethical challenges, resulting in regulatory authorities scrutinizing the company. BYJU'S valuation also declined from a high of $21.2 billion in March 2023 to $5.1 billion by June 2023. Critics accused Raveendran of leveraging aggressive growth strategies, resulting in a decline in the company's performance. And Raveendran was increasingly pressured by stakeholders and critics to step down from BYJU'S board. Should Raveendran step down as chief executive officer? How can he undo the wrongdoing with different stakeholders? What could have driven him to pursue aggressive growth at the cost of ethics and governance?