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Hillview Hospital: The Handsoap Decision
內容大綱
The purchasing officer at the Hillview Hospital in London, Ontario, was reviewing four suppliers' quotes for antiseptic handsoap. He had asked for new quotes after receiving a large number of complaints from hospital staff about sudden problems with the current handsoap. Testing revealed that the current supplier had changed the soap's formulation without informing the hospital.
學習目標
This case can be a good basic exercise in calculating the all-inclusive price of each supplier. Once it is clear which supplier offers the best deal, the analysis should bring out other factors for supplier selection, such as quality, safety, employee satisfaction and contract terms.<br><br>This case would be most effective in the beginning of an operations management or purchasing course.