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Turning Around Runaway Information Technology Projects
Information systems projects that experience substantial cost and time overruns are common in organizations today. Given their pervasiveness and significant consequences, it's important to understand how to manage runaway projects effectively. To identify specific actions that should be employed as part of a recovery strategy, this article reports on a survey of seasoned information systems consultants. According to these experts, developing a recovery plan, refining the scope of the troubled project, and re-evaluating the leadership of the project team are the most important actions that must be pursued in a comprehensive recovery effort. These and other recommendations by the experts are framed within a crisis management perspective to highlight their potential relevance and impact.