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Scaling Automation: Two Proven Paths to Success
- 商品編號：SR0188
- 商品分類：Article
- 長度：10頁
- 出版日期：2024-02-27
- 學門：
The Mount Sinai and Mass General Brigham hospital systems took different approaches to automating routine administrative processes, but both found success. The reason: They both combined technical and process knowledge, scored and prioritized individual processes on their automation potential, and involved front-line workers in the implementation. Their experiences hold lessons for other organizations looking to automate routine processes.