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How Top Nonunion Companies Manage Employees
A study of 26 large nonunion companies suggests nine factors that improve employee relations and aid productivity: strong management concern for employees; consideration to plant location and size; close ties between ownership and management; employment security; promotion from within; centralized, influential personnel departments; competitive pay and benefits; solicitation of employee viewpoints; and the conscientious selection of managers. The attractive work environment created by the corporations studied results in a high degree of employee loyalty, a low rate of turnover and absenteeism, and a low degree of worker resistance to technological change.