個案總覽

Emerging generative AI technologies such as ChatGPT are putting new tools in the hands of hackers. Companies will need to shift from traditional defensive tools and rule-based strategies to respond to next-level AI-generated threats in real time. This will require both smarter technologies and smarter employees. The authors discuss businesses' options for establishing a modern approach to cyberdefense in the face of artificial intelligence-based security threats.

How one company successfully dealt with the e-mail glut: After executives underwent training to reduce the number of e-mail messages they sent, the output of other employees fell, too--even though they received no training or feedback. The result was a 7% gain in productivity.