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HCL Technologies: Driving Innovation Through Ecosystem Innovation Platform
HCL Technologies Ltd., one of the big four information technology companies in India, had established a corporate entrepreneurship function within its enterprise technology office (ETO). As part of its aspiration to scale up its corporate entrepreneurship activities, the ETO had adopted an ecosystem innovation strategy, and in 2020, the ETO team was deliberating how to standardize and institutionalize its corporate entrepreneurship practices, enhance the platform technology, and build a culture of innovation to leverage the newly adopted ecosystem innovation strategy. -
HCL Technologies Infrastructure Services Division: Fuel for Growth
HCL Technologies Ltd. (HCL) was one of the big four information technology (IT) companies in India. The infrastructure services division (the company’s flagship revenue generator), had phenomenal growth over the years. However, by fiscal year 2015–16, the division was facing growth challenges. Market dynamics, including competition size and capability, client expectations, and the technology landscape, were all changing. The company was trying to build its corporate entrepreneurship function to prepare itself for adapting to these emerging challenges. The HCL enterprise technology office (ETO) exploration team had been chartered by the company to bring new technologies and breakthrough solutions into the organization. The company was looking forward to shifting away from its dependence on its traditional IT infrastructure outsourcing business and toward new technology domains.