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Companies that have successfully automated their procurement negotiations are gaining a wide range of benefits, including cost savings, increased supply chain resilience, and access to an expanded pool of qualified suppliers. However, implementing a new procurement model and a different approach to relationships isn't easy. Six key practices are needed to address legitimate concerns and overcome resistance from business unit leaders, buyers, and suppliers.

New products don't always mean increased profits. At Clorox, a formal process for determining which products to cut has boosted SKU sales and margins.

Delivered-cost analytics can tell you how much those supply chain services you're offering are really costing you.