個案總覽
依發行單位、學門或關鍵字，找到適合的教學個案。
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University Health Services: Walk-In Clinic
The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The administrator of the clinic must appraise the new system and decide what further changes to make. -
University Health Services: Walk-In Clinic, Spreadsheet Supplement
Spreadsheet supplement for case 681-061.