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The liberalization of markets, the rising disposable income, the exposure to western lifestyles, and the need for the new generation to establish an identity for itself are some of the reasons for the growth of the luxury watch category in India. The market for luxury watches was estimated to be 3% of watch retail, and was growing at almost 20% annually, which was more than twice the growth rate of the entire market. Heritage, glamour and technology were a combination of factors that were associated with luxury watch brands universally.While there were several global watch brands being marketed in India at various price points, the challenge for a leading Indian company Titan Industries that had made rapid strides in the watch market over the last two decades was to successfully introduce a luxury watch brand. Manoj Chakravarti, Senior Advisor, Titan Industries reflected about his 28 years in the watch industry both in India and abroad, and contemplated about Xylys, Titan's premium watch brand, and its foray into the Indian market. He had formulated several aspects of marketing mix strategies in the past to face diverse kinds of challenges. Xylys was a premium watch brand launched by Titan a few years ago; the brand was aimed at creating a unique perception among consumers. There were several interesting possibilities for Chakravarti to consider. Would a conventional positioning approach be sufficient? Was it necessary to obtain some insights regarding the application of the uniqueness aspect to the self-perception of consumers? How were such aspects of uniqueness related to other established brands? How important was the "Swiss-made" label? Did the buyers and prospective buyers of premium watches hold any specific stereotypical images of such watches? How does the self-concept of consumers matter to luxury watch brands? The case delves into behavioral concepts that are important from the viewpoint of brand perception of luxury brands.

Shamit Bagchi, owner of the online art company Dhonuk, recognized that art was a niche market in India. He wanted to utilize psychographics in order to better understand art buyers and properly position his company, so he undertook a survey of art consumers’ behaviour. He believed that through selecting the appropriate demographic segments, analyzing his competition, and using the behavioural insights of the survey, he could create the proper platform for his art company.

India as an emerging market offers tremendous opportunities to marketers. The marketing scenario is an upbeat one both for mundane products as well as luxury offerings. Marketing art was an unexplored area. www.dhonuk.com was an entrepreneurial company that was making an attempt to market art. This case study is about the attempt by the company to study the behaviour of the consumers interested in art. The case study delves into the nuances of segmentation and psychographics with information on the involvement levels of consumers. The challenge for www.dhonuk.com was to use consumer insights to formulate marketing strategies that would enable the company to target various segments and decide how these segments could be differentiated. Some of the interesting questions that the case reflects are (1) Would capturing the perception of consumers about art forms work? (2) What about their level of involvement in art forms? (3) Were art forms something that consumers used to reflect their personality? (4) Were consumers associated with art different from other consumers in terms of their lifestyle? The case has a blend of several aspects of consumer behaviour that will be useful to formulate a strategy for this unusual category in the Indian marketing context. The case can be used to illustrate how the various aspects of consumer behaviour can contribute to marketing strategy of a firm, especially with regard to a category that has not diffused widely among the consumers. The case also illustrates how consumer behaviour concepts can be combined to obtain consumer insights in a given scenario. The outcome of the case is reflected in how marketing mix elements can be formulated using behavioural concepts. This angle is different from formulating marketing mix using competitive data without the information on behavioural dimensions.

Emerging markets are being pursued by large multinational companies. With radical changes in the lifestyles of consumers and proliferation of categories and brands, the Indian context offers unique marketing challenges to marketers. The case deals with the perspective of how cultural values can provide the differentiation platform for brands in the categories of hair oil and fairness creams, the ritualistic categories used in the grooming habits of consumers in the country.

The case analyzes the response of the non-users of shampoo in an emerging environment, namely India. The non-users belong to the lower end of the socio-economic spectrum and they respond with their perceptions about the category of shampoo and well-known brands. The entrepreneur's challenge is to obtain the insights, analyze the attitude of the non-users towards the category and brands, and prepare a strategy to position a new brand of shampoo (Super brand) in the Indian mass market.

The case analyzes the response of the non-users of shampoo in an emerging environment, namely India. The non-users belong to the lower end of the socio-economic spectrum and they respond with their perceptions about the category of shampoo and well-known brands. The entrepreneur's challenge is to obtain the insights, analyze the attitude of the non-users towards the category and brands, and prepare a strategy to position a new brand of shampoo (Super brand) in the Indian mass market.

India has millions of kirana (small stores) but modern retail outlets are emerging. The case illustrates the challenges confronting the shop owner of Shiny Provision Store, a kirana in the suburbs of Bangalore, India. A customer, who is a market researcher, decides to explore how a small retailer in the food and groceries business can survive in an environment that is getting increasingly sophisticated in terms of professional techniques being applied to modern retailing. Data on retail images of small shops and modern outlets as well as lifestyle information on consumers is presented.

India has millions of kirana (small stores) but modern retail outlets are emerging. The case illustrates the challenges confronting the shop owner of Shiny Provision Store, a kirana in the suburbs of Bangalore, India. A customer, who is a market researcher, decides to explore how a small retailer in the food and groceries business can survive in an environment that is getting increasingly sophisticated in terms of professional techniques being applied to modern retailing. Data on retail images of small shops and modern outlets as well as lifestyle information on consumers is presented.

Tinplate Company of India is a leading manufacturer of tin packaging for food and beverage products and batteries. Changes in government policy on importing materials, new types of packaging products and customer dissatisfaction present challenges for the company. The company must decide whether to continue with its current market strategy, determine how it can compete with foreign companies or determine if they are missing other strategic opportunities based on organizational buying behaviours.

Tinplate Co. of India is a leading manufacturer of tin packaging for food and beverage products and batteries. Changes in government policy on importing materials, new types of packaging products, and customer dissatisfaction present challenges for the company. The company must decide whether to continue with its current market strategy, determine how it can compete with foreign companies, or determine whether they are missing other strategic opportunities based on organizational buying behaviors.