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JOANN: Joannalytics Inventory Allocation Tool
Michael Joyce, Vice President of Inventory Management at JOANN, championed an effort to develop and implement an inventory allocation analytics tool that used advanced analytics to predict in-season demand of seasonal items for each of JOANN's nearly 900 stores and optimize store-specific inventory allocation decisions guided by these predictions. After the analytics tool had been in use for a full season of products, Joyce was surprised to hear that not everyone was pleased with its outcomes. With all of the concerns raised, should Joyce halt the use of the analytics tool for the next season?