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  • Why Start-ups Fail

    If you're launching a business, the odds are against you: Two-thirds of start-ups never show a positive return. Unnerved by that statistic, a professor of entrepreneurship at Harvard Business School set out to discover why. Based on interviews and surveys with hundreds of founders and investors and scores of accounts of entrepreneurial setbacks, his findings buck the conventional wisdom that the cause of start-up failure is either the founding team or the business idea. The author found six patterns that doomed ventures. Two were especially common: "Bad bedfellows." Other parties besides the founders--like employees, strategic partners, and investors--can all play a major role in a firm's demise. Quincy Apparel, for instance, was undone by weak support from its investors and factory partners and inflexible employees. "False starts." Many overlook a crucial step in the lean start-up process: researching customer needs before testing products. Like Triangulate, an online dating start-up, they keep rushing to launch fully functional offerings that don't fit any market needs. The good news is, firms can avoid that pitfall by rigorously defining the problem they want to solve, getting one-on-one feedback from potential customers, and validating concepts with real customers in real-world settings.
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  • Strategies for Two-Sided Markets

    Two-sided networks, or platforms, often enjoy significantly greater returns at scale than traditional value chains. Despite these advantages, many companies struggle to develop these platforms in a sustainable way. This largely stems from an assumption that products with network effects will operate in the same way as traditional products, leading managers to make highly flawed decisions. In this article, the authors draw on recent theoretical work to guide executives negotiating the challenges of two-sided networks, touching on how to develop a pricing scheme, how to manage "winner take all" dynamics, and how to address the threat of envelopment by an adjacent platform. There are no easy answers, but thinking through the challenges presented in this piece will give you the tools you need to move forward with confidence.
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