This case is about a US$1.4 billion corporate governance fraud at India's fourth-largest information technology company: Satyam Computer Services. The company offered IT outsourcing services to around 690 clients, including 185 Fortune 500 companies such as GE, Nissan Motors and General Motors. By 2008, Satyam was a global company operating in 37 countries. The case traces the rise and fall of both Satyam and its founder, Raju, who was an important celebrity in corporate India. The case offers an opportunity to understand the various aspects of corporate governance and can be used to study the reasons behind corporate governance failures at a firm and the risks that it might face post-scandal. It will help students understand the role of a promoter, independent directors, auditors and the government in corporate governance failures. The case can also be used as a vehicle for teaching the theories of corporate governance.

Business Process Outsourcing (BPO) service provider, Tecnovate eSolutions Pvt. Ltd, was set up in India as a captive to provide contact center services, BPO services, and IT services to its parent company in the travel services sector. Outsourcing is a complex phenomenon and involves formal evaluation and planning before companies can take the leap. Can be used as a vehicle for understanding the risks and challenges involved in a real life outsourcing scenario. Focuses on the critical transition sub-phase of the outsourcing lifecycle and the evolving growth strategies of business process outsourcing.