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Wowing Coffee Beans: Improvisation Promotes Continuous Growth
Wowing Coffee Beans Corporation Ltd. (Wowing Coffee) was established in 1997 in Yunnan Province, China. From the beginning it had embraced improvisation—in both its founding of a coffee plantation in China to its decision to produce specialty beans. In early 2020, just as Wowing Coffee explored the new and innovative idea of pairing its coffee estate with tourism opportunities, the outbreak of COVID-19 disrupted everything. With opportunities and challenges coexisting, where would Wowing Coffee go? Who would they sell their specialty coffee to during the lockdown period, and how should they sell it? Should they continue to invest in exploring new tourism opportunities within the plantation or return to supplying raw materials, like they had in the past, just to survive?