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The Protagonist-Author Relationship
This article is a transcript of the plenary discussion at the North American Case Research Association conference in October 2020. In a (virtual) fire-side style conversation, author and protagonist involved in the case, KidZania: Spreading Fun Around the World, share their experiences in building a relationship based on trust, negotiating access and approval, disguising data, revising their work, and publishing the case in Case Research Journal (2018, Volume 38 Issue 2).