Presentation to accompany product W39501.

Andrew Chen, chief executive officer of Andrew’s Dental Chain (ADC), faces the challenge of managing and scaling his rapidly growing dental business, which operates 15 clinics across Guangdong Province, China. ADC plans to double its locations within three years, but the current system of manual oversight is proving inadequate. The clinics function as independent entities, raising concerns about the consistency of patient care, staff qualifications, and operational efficiency. To support this expansion, a comprehensive data model for a new standardized information system must be designed to integrate data across all locations and enable better decision-making.