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  • Growth After Trauma

    "At some point we will be able to reflect on the long-term consequences of this terrible time," the author writes. "Almost certainly [they] will include some good along with the bad." Negative experiences can bring a recognition of personal strength, the exploration of new possibilities, improved relationships with others, a greater appreciation for life, and spiritual growth. Posttraumatic growth often happens naturally, Tedeschi says, but it can be facilitated in five ways: through education (rethinking ourselves, our world, and our future), emotional regulation (managing our negative emotions and reflecting on successes and possibilities), disclosure (articulating what is happening and its effects), narrative development (shaping the story of a trauma and deriving hope from famous stories of crucible leadership), and service (finding work that benefits others).
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  • Stick with a Bad New Job or Cut Your Losses? (HBR Case Study and Commentary)

    Mia Ricci left a job she liked to join Rescue, the oldest and largest aid organization fighting global poverty. Her recruiter said she'd have an opportunity to work in the field--a major draw for her--but now her manager, who is distant and often unavailable, says that's unlikely. This fictional case study by Marcello Russo and Gabriele Morandin feature expert commentary by Lauren Barraco and Danielle Piendak.
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  • Life's Work: An Interview with Megan Rapinoe

    The bold and brash captain of the U.S. women's soccer team talks about how she resets after losses, why she joined the racial justice protest, and more.
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  • Stick with a Bad New Job or Cut Your Losses? (HBR Case Study)

    Mia Ricci left a job she liked to join Rescue, the oldest and largest aid organization fighting global poverty. Her recruiter said she'd have an opportunity to work in the field--a major draw for her--but now her manager, who is distant and often unavailable, says that's unlikely. This fictional case study by Marcello Russo and Gabriele Morandin feature expert commentary by Lauren Barraco and Danielle Piendak.
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  • Stick with a Bad New Job or Cut Your Losses? (Commentary for HBR Case Study)

    Mia Ricci left a job she liked to join Rescue, the oldest and largest aid organization fighting global poverty. Her recruiter said she'd have an opportunity to work in the field--a major draw for her--but now her manager, who is distant and often unavailable, says that's unlikely. This fictional case study by Marcello Russo and Gabriele Morandin feature expert commentary by Lauren Barraco and Danielle Piendak.
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  • Apple in China and India

    The Apple in China and India case explores the competitive challenges faced by a global company in two large emerging markets - China and India. Specifically, in these two large emerging markets, Apple's sales of its flagship iPhone are falling significantly short of its market share in many developed country markets, and well below its own professed and announced revenue and volume targets. The company has to make key strategic decisions regarding its product offerings and the competitive positioning of its products, taking into account the offerings of its key global and local competitors and the unique needs of customers in the two emerging markets in terms of desired product features, and their ability and willingness to pay. In making these choices, Apple has to consider how the decisions made with respect to these two markets align with the broader global strategy for iPhone.
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  • CEOs from Working-Class Families Support Less-Labor-Friendly Policies

    Professor Henry Cronqvist of the University of Miami explores the connection between executives' socioeconomic backgrounds and their firms' personnel practices and policies.
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  • Food Angel: A Sustainable Solution to Food Waste in Hong Kong

    Food Angel is a Hong Kong based social venture that recycles food into cooked meals for Hong Kong's poor. Founded by Gigi Tung, Food Angel has growth so a successful organisation employing over 200 paid staff and 20,000 volunteers who process over 10,000 meals and 200 food packs daily. Gigi believes her philosophy and leadership are working successfully. But going forward, as the charity expands, she wants to develop leadership from within. Can institutional culture, once established, be changed?
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  • WPG Holdings: Saving the Industry

    This case recounts the story of Taiwan's electronic component distributors of the early 2000s, which innovatively pursued horizontal consolidation amid unprofitability and an ailing industry climate due to vicious competition. As a result, these companies had to address enormous challenges in effectively managing a post-merger organization. Specifically, it explains the background of the strategic marriage between WPI Group, Taiwan's leading electronic components distributor, and SAC, the third-largest player in the same industry. They joined hands under the umbrella of a holding company WPG Holdings through a share swap deal. The new firm was the result of an innovative industrial holding model formed from the alliance and set a precedent for the regional industry. For WPG's inaugural Chairman Simon Huang, managing such a complex organization would be one of the biggest challenges of his career.
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  • OrangeTee Property Agents Review: Responding to Disruptive Innovations

    In 2018, the Singapore-based real estate agency OrangeTee launched a new, online platform in response to disruptive innovation in the real estate sector. Property Agents Review allowed clients to rate and review OrangeTee’s agents upon the completion of a real estate transaction. After a hard-fought campaign to overcome initial resistance to the idea, agents credited the new platform with an increase in referrals. OrangeTee proudly championed Property Agents Review as an example of embracing technology and a future-focused outlook. Nevertheless, the management team understood that there was more work to be done. For example, the platform’s technology could be easily copied by competitors. What could they do to stay at the forefront of technology?
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  • Promotions Manufacturing: Production Unit Expenses and Profitability

    Based in the Canadian Prairies, Promotions Manufacturing had been manufacturing promotional items for over 40 years. The organizational structure consisted of four manufacturing units and the administration department, each with its own distinctive staffing needs and cost structure; consequently, profitability calculations and operations management had become increasingly difficult. In June 2018, the question of how to allocate the overhead and administration costs to each manufacturing unit became a pressing concern. The different cost allocation methods resulted in diverse profitability levels. Subsequently, decision-making with regard to production priorities, operation scheduling, and staffing needs had become unsystematic, often resulting in missed deadlines and disappointed customers. The general manager had to make a decision: which cost allocation method would offer the most accurate profit centre profitability, provide guidelines in reorganizing operations, and result in higher efficiencies?
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  • Haboydem: A Social Enterprise in the Holy Land

    Haboydem was a second hand clothing store in Jerusalem that operated as a social enterprise by hiring and training individuals who were living with mental illness. The two store locations had successfully trained workers, and 70 per cent were able to find employment in mainstream businesses; however, in mid-2017, the co founders faced new issues. How should they deal with emerging competition from other second hand clothing retailers? How should they address the possibility of partnerships with other organizations? Should the company expand to additional locations or into additional activities? How should the co-founders measure Haboydem’s success? They needed to reflect on how to best address these challenges, and how their social enterprise could best move forward toward a long term future.
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  • The Tire Maharajahs: Competing with Chinese Exporters and Tire Multinationals for Industry Leadership in India

    Over a 10-year period, from 2008 to 2018, Indian tire production increased from 80 to 180 million units. Indian tire companies were thriving and investing heavily abroad. Four Indian tire companies were among the top 30 tire makers in the world. Although India was expected to experience high or hyper-growth in tire manufacturing, growth at such a fast pace brought uncertainties and risks. In addition to competition from low-cost tires imported to India, the industry was challenged by volatile pricing for the raw materials used in tire production, government initiatives that were having unintended consequences on tire sales, environmental considerations, and protectionism in India’s largest export markets. What strategies did the industry need to reach profitability despite the ups and downs of the supply market, its dependence on large customers, changes in government policies, and environmental protection initiatives?
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  • The Tire Maharajahs: Competing with Chinese Exporters and Tire Multinationals for Industry Leadership in India - PowerPoint Presentation

    Additional Supplement to accompany product 8B20M123.
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  • Business Liability

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. Chapter 1 offers an explanation of business liability generally. Liabilities are debts or obligations owed to others; in a business context, this can include loans and obligations in business contracts. Sources of business liability include owners, employees, customers, government, the public, and other businesses. The idea of social contracts is also discussed and is defined as an idea or framework that serves to define and limit the rights and responsibilities of society's members. Insurance as a solution to unexpected liabilities is explained. The insurer has an obligation to the business, and per the social contract, businesses have an obligation to society. Business liability can negatively impact innovation and economic growth, so in the United States, financial liability has been capped for each corporation.
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  • Economic Loss

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. Chapter 2 discusses economic losses that businesses might be liable for as well as other economic concepts. Three ways that economic loss can happen are described: prevention of goods production by businesses, prevention of the distribution of produced goods to consumers, and prevention of consumption of goods received by consumers. The general concepts of economic opportunity and economic loss are explained, and several different types and examples are given, such as competitive markets, employment and pensions, and intellectual property. Goods consumption is described along with utility - the usefulness of the product itself or of the consumption. Four utility principles are proposed and explained in terms of society's utility function. Social economic loss is any lowering of society's utility. Several market principles are discussed, which are useful in estimating business liability.
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  • Compensation for Loss

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. This chapter explains compensation for economic loss and how to roughly calculate how much compensation a business may face. Transfers implied by compensation and the role of markets in achieving transfers are both important aspects to consider. The court's approach to loss compensation and its connection to market principles are discussed. The best possible compensation rule for the courts might ideally maximize social utility. Courts could also learn something about compensation from markets as an economic institution. The market approach to loss compensation is described, and examples are given. Various market principles are used extensively in order to develop formulas for market prices, which can then be used to determine compensation for economic loss.
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  • Evidence of Loss

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. Chapter 4 explores when the evidence is unclear concerning whether or not claims of economic harm are valid. Evidence as seen by the insurer is discussed. Liability insurance is specifically described as well as insurance regulation. When it comes to the court, evidence may be seen differently. Courts have standards of evidence, which are a part of procedural law. These standards assess economic harm, just as insurance regulation does. Once a business is found liable for economic loss imposed on others, the dollar amount of economic loss must be determined by evidence. This chapter describes what that might look like with insurance and the courts, and it gives formulas and examples to further explore evidence and economic damages. Evidence may come in the form of statistics, which can be used to discover fault for some action. Taxes and economics expert witnesses may also play a role.
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  • Loss to Workers and Families

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. Chapter 5 expands on the previous chapter and discusses cases where losses are suffered by workers or the families of someone who was wrongfully injured or killed. Business liability includes situations where a business causes someone to lose economic opportunity; one of these opportunity losses is the opportunity to work. In terms of personal injury cases, worklife expectancy needs to be taken into account. A formula for expected worklife is given as well as formulas to compare worklife expectancy with life expectancy and worklife expectancy with healthy life expectancy. The idea of worklife capacity is also discussed. Household services must be considered as well when calculating overall economic loss and damages. For example, if the injury prevents someone from being able to perform regular house or yard work, it may add to the damages for which the business is liable. In wrongful death cases, personal consumption is another factor.
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  • Antitrust and Harm to Competition

    A business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be filed by employees, customers, or anyone else who was negatively impacted by the business. Insurance offers protection against these liabilities to a degree; nevertheless, lawsuits will still hurt the business in some way. This text looks at economic damages and its role in insurance claims, lawsuits, and injunctions against businesses. Readers should be able to understand economic damages as an aspect of business liability, outline business risks posed by economic damages, describe key determinants of economic damages, and estimate economic damages and business loss. While this book gives a broad overview of the connection between business liability and economic damages, it could not possibly cover all the issues that can arise; however, it will be of benefit to business owners, managers, students, lawyers, and economists who deal with business liability and liability cases. This chapter looks at antitrust law and focuses on a major theme of antitrust economics: ill-gotten profit. Benefits and challenges of a competitive marketplace are described. Supply and demand in the competitive marketplace is also explained with examples and formulas. Market equilibrium is when supply and demand meet - there is no excess or shortage of goods. Competition provides this equilibrium and the best deal to both buyers and sellers. Collusion and its negative effects are discussed with examples as well as cooperation among firms. Another topic explored is foreclosure; special conditions can mean that foreclosure is anticompetitive. Multimarket antitrust economics are also discussed, including vertical and horizontal linkages, cooperation, and anticompetitive multimarket conduct. Ultimately, businesses that harm competition may be liable for economic damages.
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