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  • Carol Fishman Cohen: Professional Career Reentry (B)

    Supplements the (A) case.
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  • Shanghai COS Software Ltd.

    Shanghai COS Software Ltd. designs and develops smart card operating systems. The company's marketing manager must decide the best basis for segmenting the burgeoning market for smart cards for wireless devices in China. She has excellent data on this duopoly market, the segments and their buying criteria. In fact, she already has received significant orders for low-end cards from each of the two large customers. However, she and the senior management team must decide on a market positioning for this young high-tech start up. She must select one of the two major customers whose size, structure and procedures are quite different. She must also decide whether the company should market low margin/high volume or high margin/low volume products. Both products seem to have a very short life expectancy in the face of rapidly changing customer expectations. The investors in the company want it to achieve profitability fairly quickly and still adopt sustainable positioning in the marketplace.
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  • Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance

    Provides an opportunity to examine leadership and entrepreneurship in the context of Ernest Shackleton's 1914 Antarctic expedition, a compelling story of crisis, survival, and triumph. Summarizes Shackleton's career as an officer in the British Merchant Marine, his work on several prominent Antarctic missions, and the competitive nature of polar exploration in the late 19th and early 20th centuries. Also examines Shackleton's planning and advance management of what he hoped would be the first-ever trek across the Antarctic continent. Details the events of this epic voyage aboard the Endurance. Readers have the opportunity to examine how, after the vessel became trapped in ice and the crew abandoned ship, the commander shifted his objectives and responsibilities from completing an historic march to ensuring the survival of all 28 expedition members. Considers Shackleton's efforts to maintain his team's morale, loyalty, and commitment in the face of extraordinary mental and physical trials during almost two years in the Antarctic.
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  • Playing Games with Customers

    Computer games aren't just for kids anymore, as Chrysler, Coca-Cola, and the U.S. Army are finding out. Whether selling cars or recruiting soldiers, games are attracting a new kind of player.
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  • The Whistle InterJet (A): The First Internet Appliance for Small-to-Medium Size Businesses

    This case covers a California-based, venture capital-backed start-up Whistle Communications in 1997 as it seeks to overcome sales growth problems in the US through a number of strategic partnerships in Asia. Whistle Communications is the provider of the Interjet, a device that allows a small business to connect to an Internet Service Provider, gives each employee email, surf the web and create an Intranet protected by a rudimentary firewall. In the A-C cases, Darnaud, Whistle's head of business development, considers three possible partnerships.
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  • The Whistle InterJet (B): The First Internet Appliance for Small-to-Medium Size Businesses

    This case covers a California-based, venture capital-backed start-up Whistle Communications in 1997 as it seeks to overcome sales growth problems in the US through a number of strategic partnerships in Asia. Whistle Communications is the provider of the Interjet, a device that allows a small business to connect to an Internet Service Provider, gives each employee email, surf the web and create an Intranet protected by a rudimentary firewall. In the A-C cases, Darnaud, Whistle's head of business development, considers three possible partnerships.
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  • The Whistle InterJet (C): The First Internet Appliance for Small-to-Medium Size Businesses

    This case covers a California-based, venture capital-backed start-up Whistle Communications in 1997 as it seeks to overcome sales growth problems in the US through a number of strategic partnerships in Asia. Whistle Communications is the provider of the Interjet, a device that allows a small business to connect to an Internet Service Provider, gives each employee email, surf the web and create an Intranet protected by a rudimentary firewall. In the A-C cases, Darnaud, Whistle's head of business development, considers three possible partnerships.
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  • Noodles & Co.

    Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must develop a growth strategy that will allow Noodles & Co. to achieve these aggressive objectives as well as maintain the company's unique culture. Kennedy must decide among several alternative growth strategies, with a particular emphasis on the decision of whether to franchise. Includes color exhibits.
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  • Managing the Growing Venture

    Focuses on the strategic and organizational challenges that confront growing enterprises and the entrepreneurs who lead them.
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  • Mercury Rising: Knight Ridder's Digital Venture

    Captures the efforts of newspaper publisher Knight Ridder to create a digital venture. Knight Ridder proves to be a pioneer in digital publishing, launching the first online newspaper site; builds a network of newspaper sites called Real Cities; and invests in Careerbuilder, the second largest career site after Monster.com. However, the company has cumulatively lost over $100 million in its core Internet operations, is missing important categories of advertising revenue, and is operating in an ad recession at the time of the case. Tracks the evolution of the venture that spans nearly a decade and can be summarized in three distinct periods: 1) initial launch and experimentation, 2) rapid expansion within the newspaper organization vs. operation as a separate venture, and 3) managing the venture after the Internet bubble has burst.
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  • Toxic Chemicals: Responding to Challenges and Opportunities

    The growing impact of toxic chemical use is a major issue corporations face in the 21st century. This note offers an overview of the effects of toxins on human health and the natural environment: Cancer, nervous system disorders caused by workplace exposure. Impaired endocrine, reproductive, and immune systems. Impeded physical nad intellectual development. All are attributed to toxic exposure-sometimes even at very low levels. Toxic chemicals-ubiquitous in industrial processes and consumer products-represent both challenges and opportunities for business. One approach reduces a company's use of chemicals identified as problematic for human and ecosystem health. A second approach designs hazardous materials out of products or recaptures toxins in closed-loop cycles to be productively used again. Companies moving from a reactive stance to the redesign of products and processes not only reduce liability but differentiate their products and brands for competitive advantage.
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  • Emissions Trading at Atlantic Energy

    This case engages students in a real decision context: an electric utility evaluates the opportunities in emissions trading. It exposes students to fast-changing markets for pollution credits and to the environmental and economic benefits thereof.
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  • The New Strategic Frontier: Environment, Sustainability, and Entrepreneurial Innovation

    A new frontier of innovation exists where economic and population growth collides with natural systems (the environment). This note details the changing character of environmental issues and outlines the opportunities for entrepreneurial thinkers. It provides excellent fodder for discussion of sustainability as an opportunity for corporate innovation.
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  • Threshold Sports

    Describes the sales, marketing, and operating issues facing Threshold Sports, a small cycling event management company that produces the Pro Cycling Tour. Examines the issues facing the company as it approaches breakeven and attempts to grow the business substantially. The company must balance its growth objectives with a series of internal and external challenges. These include expanding the event to more cities, selling more sponsorships, expanding the TV coverage, and developing new revenue streams.
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  • 3i Group plc

    Brian Larcombe, CEO of 3i Group, one of the world's largest private equity firms and one of the few publicly listed ones, is deciding how best to use his firm's international network to deliver superior returns to shareholders. This case presents 3i's history and international strategy.
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  • Finding Your Innovation Sweet Spot

    Most new product ideas are either uninspired or impractical. So how can developers hit the innovation sweet spot--far enough from existing products to attract real interest but close enough that they are feasible to make and market? They can apply five innovation patterns that manipulate existing components of a product and its immediate environment to come up with something both ingenious and viable, say the authors. The subtraction pattern works by removing product components, particularly those that seem desirable or indispensable. Think of the legless high chair that attaches to the kitchen table. The multiplication pattern makes one or more copies of an existing component, then alters those copies in some important way. For example, the Gillette double-bladed razor features a second blade that cuts whiskers at a slightly different angle. By dividing an existing product into its component parts--the division pattern--you can see something that was an integrated whole in an entirely different light. Think of the modern home stereo--it has modular speakers, tuners, and CD and tape players, which allow users to customize their sound systems. The task unification pattern involves assigning a new task to an existing product element or environmental attribute, thereby unifying two tasks in a single component. An example is the defrosting filament in an automobile windshield that also serves as a radio antenna. Finally, the attribute dependency pattern alters or creates the dependent relationships between a product and its environment. For example, by creating a dependent relationship between lens color and external lighting conditions, eyeglass developers came up with a lens that changes color when exposed to sunlight.
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  • International Steel Group

    Profiles veteran investor Wilbur L. Ross, Jr.'s plan to turn around the aging steel assets of LTV, formerly America's second largest integrated steel producer. Purchasing several key assets from LTV under Section 363 of the Bankruptcy Code, Ross is able to acquire the assets free of any pension or healthcare liabilities to retirees. Examines the challenges Ross faces as he tries to make the reborn steel company into a global player as one of the world's lowest cost producers. To accomplish this, he must negotiate a new agreement with the steelworkers' union, transform the old LTV culture, and secure long-term contracts with the right customers who could fulfill ISG's capacity requirements.
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  • Sheila Mason & Craig Shepherd

    Describes a marketing executive and an engineer who are starting a company together. Each is still at his/her former employer, and each has signed a different employment agreement that, on paper, may prohibit soliciting customers or employees. Focuses on how individuals should think about leaving their employers in general and how these specific legal agreements may impact the situation. Includes issues dealing with venture capitalists, nondisclosure agreements, and selecting a lawyer.
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  • NanoGene Technologies, Inc.

    Describes a company during the start-up phase and focuses on the founders' decisions regarding splitting the equity and compensation. Also considers establishing policies and practices that will set the tone for the company as it grows. Discusses a number of specific action issues including: splitting equity and compensation among the founding team and follow-on employees, designing compensation and hiring practices for the young firm, deciding what the corporate culture should be and how to institutionalize it, and deciding whether to hire a senior-level employee--the first nonfounder employee--at a salary higher than, and equity allocation similar to, the founders.
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  • J. Perez Foods (C)

    Supplements the (A) case.
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