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Drybar (B) is presented in an innovative cartoon storybook format to help enhance participants' understanding of Drybar's offering through an entertaining experience that is both informative and emotionally engaging. Supplementary Video and Lecture Slides can be obtained at https://www.blueoceanstrategy.com/teaching-materials/drybar/

When a Greenpeace campaign to boycott PVC products seemed to spell disaster for Hydro Polymers, it embraced the challenge and embarked on a drive for sustainability using The Natural Step framework. The strategy was maintained after Hydro was acquired by INEOS, and ultimately led to significant changes throughout Europe's PVC industry. The case shows how positioning sustainability as a business opportunity rather than a threat can yield substantial commercial success while addressing environmental impacts. Please visit the dedicated case website http://cases.insead.edu/ineos to access supplementary material.

Supplement to case IN1253. When a Greenpeace campaign to boycott PVC products seemed to spell disaster for Hydro Polymers, it embraced the challenge and embarked on a drive for sustainability using The Natural Step framework. The strategy was maintained after Hydro was acquired by INEOS, and ultimately led to significant changes throughout Europe's PVC industry. The case shows how positioning sustainability as a business opportunity rather than a threat can yield substantial commercial success while addressing environmental impacts. Please visit the dedicated case website http://cases.insead.edu/ineos to access supplementary material.

This module reading lays the foundation for executing strategy using performance measurement and control systems. Properly applied, these systems can overcome the organizational blocks that impede the potential of all people who work in modern organizations. This module explains why managers rely on profit plans and performance measurement systems to implement their strategy and explores the five organizational tensions that managers must resolve to ensure success: (1) balancing profit, growth, and control, (2) balancing short-term results with long-term sustainability, (3) balancing the expectations of different constituents, (4) balancing opportunities and attention, and (5) balancing the motives of human behavior. While this module is designed to be used alone, it is part of the Strategy Execution series. Taken together, the series forms a complete course that teaches the latest techniques for using performance measurement and control systems to implement strategy. Modules 1 - 4 set out the foundations for strategy implementation. Modules 5 - 10 teach quantitative tools for performance measurement and control. Modules 11 - 15 illustrate the use of these techniques by managers to achieve profit goals and strategies. View the full Strategy Execution series at: hbsp.harvard.edu/strategy-execution.

This case discusses how Singapore's Ministry of Education set out to make the education system even more student-centric and sharpen the focus on holistic education - centred on values and character development.

Most leaders recognize that innovation entails optimizing their existing business while at the same time, innovating to create new value for the future. Professor and author Vijay Govindarajan argues that an important third step must be added: proactively letting go of yesterday's beliefs. In this wide-ranging interview, he describes his Three Box Solution, which addresses all three required steps. The problem, he says, is that most of today's leaders focus on Box 1 and ignore the other two boxes. He also explains the difference between linear and non-linear innovation, the role of 'weak signals' in the environment, and the concept of 'reverse innovation'.

Plymouth Tube, a family business, was a manufacturer of precision tubing and extruded shapes for aerospace, desalination, medical, mining, energy, and water industries globally. Founded in 1924, as of 2012 it employed 770 people at thirteen plants in seven U.S. states and had sales of about $240 million. The family had twenty members across three generations, including spouses. The board was composed of eight members, three from the family and five who were independent. Stacy, age 30, was the only fifth-generation family member working for the company. Her father, Van, age 64 and a fourth-generation member, had been in the business for forty years and had succeeded his father as president, CEO, and chairman. In early 2013, management presented a very large expansion project that was riskier than previous recent investments to the board, and requested the board's approval. Independent board members asked Van to obtain feedback from the family about the proposal. Van asked Stacy to direct the process for informing the family, asking for their input, and communicating it back to the board. How should Stacy conduct the process? What should be done with the information once it has been gathered? Should family members be involved in this type of business decision? Based on the information given in the case, is this a good investment?

ASEAN CSR Network, a non-government organization based in Singapore, pondered on how it could increase local business interests in sustainable business practices. How should the NGO go about persuading companies to adopt sustainable business practices?

The Pelayo family has been studying roulette wheels and collecting data on tens of thousands of spins. Now the Pelayos have identified a wheel that they want to bet on, which has six numbers that have a 1/30 probability of winning instead of 1/37. They have staked EUR1,000 on this wheel. The question is: How much should they bet in order to have the most capital after 200 rounds? Log utility is used to compare alternatives and find an optimal bet.

This case chronicles the formation and growth of Tiger Airways, a low-cost carrier headquartered in Singapore. It describes the business, managerial and operational challenges faced by Tiger Airways, especially as industry overcapacity became an overriding concern.

This case explores Carl Icahn's attack on eBay, starting in January 2014. The case examines how John Donahoe, CEO of eBay, should respond to Icahn's demand that eBay spin off PayPal and accept Icahn's two nominees to the board of directors. Teaching Note includes a.) links to videos which should be assigned to students along with the case and b.) videos only available to the instructor for display during classroom debrief.

In October 2015, Google restructured into Alphabet, a holding company, which analysts said would facilitate innovation among its diverse subsidiaries. But when news reports surfaced revealing struggles within Alphabet companies including Nest, the smart thermostat maker, observers began to wonder if the reorganization made sense after all.

With anaemic trade growth and weakened demand in shipping, port and terminal operator PSA International saw a drop in its profits in 2016. PSA was faced with two major challenges -- increase port productivity and maintain strong returns in an era of capital abundance and low interest rates.

With ChotuKool, an innovative cooler, Gopalan Sunderraman, Executive Vice President at Godrej & Boyce Manufacturing and his team were able to profitably address a need of bottom-of-the-pyramid consumers in rural India. Case A presents the challenge and the approach used (in-market research) to identify the need and design a solution. To ensure ChotuKool's go-to-market strategy is a success, G&B must get the finance model and distribution model right. Case B explains how G&B partnered with micro-finance institutions and empowerment initiatives targeting local women to address the finance and distribution model challenges. It also describes the non-financial impact that ChotuKool had on local entrepreneurs and consumers, as well as hinting at future avenues for growth.

Supplement to case IN1236. With ChotuKool, an innovative cooler, Gopalan Sunderraman, Executive Vice President at Godrej & Boyce Manufacturing and his team were able to profitably address a need of bottom-of-the-pyramid consumers in rural India. Case A presents the challenge and the approach used (in-market research) to identify the need and design a solution. To ensure ChotuKool's go-to-market strategy is a success, G&B must get the finance model and distribution model right. Case B explains how G&B partnered with micro-finance institutions and empowerment initiatives targeting local women to address the finance and distribution model challenges. It also describes the non-financial impact that ChotuKool had on local entrepreneurs and consumers, as well as hinting at future avenues for growth.

In September 2015, VW had admitted to United States regulators that it had deliberately installed "defeat devices" in many of its diesel cars, which enabled the cars to cheat on federal and state emissions tests, making them able to pass the tests and hit ambitious mileage and performance targets while actually emitting up to 40 times more hazardous gases into the atmosphere than legally allowed. The discovery had prompted the U.S. Environmental Protection Agency (EPA) to halt final certification of VW's 2016 diesel models, and VW itself had halted sales of its 2015 models. As fallout from the defeat devices developed, VW posted its first quarterly loss in more than 15 years, and its stock plummeted. Top executives were replaced, and VW abandoned its goal of becoming the world's largest automaker. Stakeholders around the world had been asking since the scandal broke: "How could this have happened at Volkswagen?"

The Dallara Automobili case describes the success of a family run company that designed and built chassis for racing and sports cars. Established in 1972 by the legendary Gian Paolo Dallara, the company provided winning chassis for almost all major racing formulas. Initially the company's success was based on two core capabilities: aerodynamics and carbon fiber manufacturing, a combination that allowed the company to produce fast, light and safe chassis. In 2007, when the founder turned 70, he brought on board a new CEO, Andrea Pontremoli (former CEO of IBM Italy), to support and develop the company's long-term vision. Pontremoli led the company through an innovation journey that transformed Dallara from a pure high-end craftsmanship company into a modern engineering firm. Dallara pursued its original vocation and capabilities but it also developed new revenue streams, entering new customer segments beyond motorsports. The case describes the steps of this journey, focusing on how innovation impacted the traditional workflow within Dallara, opening up new business opportunities while maintaining the lead in its core business.

Discusses the linkages among seven different activities that take place in organizations, and that must be coordinated if an organization is to be successful. The activities comprise strategy formulation, authority and influence, conflict management, culture management, customer management, motivation, and management control.

Based on articles published in both Healthcare Financial Management and the International Journal for Health Planning and Management, this note discusses the challenges facing healthcare organizations in the 21st century, and the nature of the strategic choices they must make.

This is an MIT Sloan Management Review article. In today's world, the traditional news media do not always control how crises unfold. Executives may face stakeholder communities that control their own sources of information and their own media and have their own ideas about how companies should resolve crises. These stakeholder groups wield considerable power to influence other stakeholders, organizations, and the public, and executives who ignore them do so at their own peril. On more than one occasion in the past decade, entire divisions of multinational companies were sold off to competitors after stakeholders criticized those businesses through their proprietary media. Thus, companies need to know how stakeholders gained this power, how they use it, and what to do about them. Stakeholders have become both increasingly active and more diverse. Their numbers now include social activists, expert financial analysts, and liability lawyers in addition to employees, customers, and business partners. To spread their messages and encourage people to connect and interact with one another, stakeholders are now deploying a variety of channels, including websites, user forums, e-newsletters, videos, and social media platforms. By following the connections among their various media, the authors have observed the ways these stakeholder groups find and influence one another, building their communities and aligning with others who share similar objectives. Individually, many of these stakeholders may be powerless, but together, they can have a huge impact on how a crisis evolves. Moreover, by creating their own media, these stakeholders can bypass the "gatekeepers"of traditional media: the editors and journalists who in the past decided what news was fit to publish.