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  • Note on Break-Even Analysis in Marketing

    Illustrates several types of marketing problems that may be approached using break-even analysis. Should be used as supplemental information, helpful in handling case problems.
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  • Introduction to Balance of Payments Analysis

    Minimal background to permit interpretation of positive or negative balances in the key summary accounts of a balance of payments statement; also to permit relating these balances and relevant supporting detail to a possible national development strategy. Designed for use with Foreign Investment in Canada (A).
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  • How to Run a Meeting

    Describes a number of simple techniques for planning and conducting management meetings.
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  • Managing a Task Force

    Describes several principles for improving the effectiveness of internal task forces. Suggests a number of guidelines for starting up a task force, conducting the first meeting, managing the group's activities, and completing the project.
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  • Brief Note on Social Motives

    Briefly describes in management terms the three social motives: Need for achievement; need for power; need for affiliation. Also briefly reviews the implications of the work of David McClelland, David Winters, and others for motivation within organizational settings. The power motive is described in terms of both "personalized power" and "socialized power."
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  • Integration of Mass Production and Mass Distribution

    Describes the sudden appearance of the large industrial enterprise in the 1880s. Reviews the three types of mass-production industries in which the new form came: those producing perishable products; those making low-priced semi-perishable products; and makers of machinery, the sale of whose products required specialized marketing services. Asks questions and suggests answers as to why the first American big businesses came in these industries and in the single decade of the 1880s.
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  • Note on Process Observation

    Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively.
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  • Cash Flow and the Time Value of Money

    With the use of charts and examples, gives a detailed description of cash flows, the time value of money, and discounted cash flow analysis.
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  • Use of Cases in Management Education

    Briefly describes the process of case writing, the general nature of cases, and the advantages to students of learning by the case method. An approach to studying a case, individually or as a group member, for classroom discussion is outlined. Also summarizes the basic characteristics of a case discussion.
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  • Learning by the Case Method

    Helps students fully capitalize on the case method. Succinctly introduces the benefits, format, and process while offering lots of "how-to" advice. Widely used as an introductory handout for executive, MBA, and undergraduate courses. Describes how case discussion enables the exchange of managerial experience and knowledge. Emphasizes the need to identify the real issues and do rigorous analysis in the course of reaching a management decision and that there is typically more than one "right" answer.
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  • Diversification, the Capital Asset Pricing Model, and the Cost of Equity Capital

    Describes in nonmathematical terms the nature of capital asset pricing model and possible use in estimating a company's cost of equity capital.
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  • Note on Organization Design

    Deals with the organizational designer trying to create a structure, rewards, and a system of measurement that are compatible with the external environment, strategy, tasks, the members of the organization, management style, and the existing culture.
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  • Communications Policy

    Introductory note on communications policy for use in first year marketing. Focuses on: Target selection; message delineation; communications intensity; alternative communications; means and media; economics of communications decisions; and need for consistency in communications programs. Assumes that students have previously read Consumer Analysis, Market Analysis, and Note on Marketing Arithmetic and Related Marketing Terms.
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  • Understanding Communications in One-To-One Relationships

    Introduces the concepts of assumptions, perceptions and feelings, and applies these concepts to the problem of understanding the behavior that takes place between people in relationships. The note discusses a particular interaction that takes place between two men in a work setting in terms of how each person's point of view influences his behavior. Also discusses the topic of facilitating understanding and several assumptions that impede communications.
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  • Note on the Structural Analysis of Industries

    Provides a framework for the analysis of industry structure. Identifies the major structural features that influence the profit potential in industries and some illustrative implications of these for strategy formulation. Can be used as a reference note for business policy courses and/or as the background for a lecture on industry analysis.
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  • Market Analysis

    Describes the nature and purposes of market analysis. Among topics briefly discussed are primary and selective demand, determinants of demand, market segmentation, the product life cycle, and temporal or cyclical demand variations. Intended as background reading in an introductory marketing course using case materials.
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  • Introduction to the Case Method

    Guidelines to aid the student in analyzing a case situation by casting himself or herself in the role of protagonist, developing criteria for alternative decisions, and generalizing to other situations.
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  • Note on the Use of Experience Curves in Competitive Decision Making

    Describes the experience curve concept, details of its application, uses in competitive analysis, and a number of caveats and limitations.
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  • Note on the Boston Consulting Group Concept of Competitive Analysis and Corporate Strategy

    Describes a method of competitive analysis used by the Boston Consulting Group to coordinate a portfolio of products at the corporate level. Construction and interpretation of product portfolio charts is an important aspect of the technique.
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  • Note on Process Analysis

    Provides an introductory note to production processes and the use of flow diagram.
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