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Intel deployed a creative business model to commercialize its EUV technology in photolithography. This model assigned intellectual property and machine priority in an industry consortium.

Provides an update.

The board of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman and CEO Bill George and the retirement of four long-time directors. The company had experienced rapid growth in the early 1990's as well as significant change in the composition of its board. Now the Medtronic directors must evaluate how the board has changed, how it will continue to change, and how it should prepare for the future.

From 1992 to 1997, CIBC CEO Al Flood and head of investment banking John Hunkin integrate the struggling investment bank, Wood Gundy, with CIBC's corporate bank. The impact and interaction of organization design, compensation schemes, and communication initiatives are explored.

By 1997 the turnaround of CIBC's troubled investment bank, Wood Gundy, and its integration with corporate banking activities was complete. Marketplace results were encouraging, but scuttled mergers and tumultuous succession issues made the future uncertain.

Supplements the (A) case.

From 1992 to 1997, CIBC CEO Al Flood and head of investment banking John Hunkin integrate the struggling investment bank Wood Gundy with CIBC's corporate bank. The impact and interaction of organization design, compensation schemes, and communication initiatives are explored. A rewritten version of an earlier case.

Supplements the (A) case.

Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different needs and aspirations, and the firm's global offices had not yet embraced this U.S. initiative.

Designed as an in-class handout to update Anheuser-Busch and the U.S. Brewing Industry.

Supplements Mexico in Debt.

The case explores who the customers are for a new beverage product, their desires as customers for this product, and their desires when ordering this product from a local specialty store location.

Updates the case. Designed as an in-class handout. A rewritten version of an earlier supplement.

Catches the situation facing Charles Schwab Corp. in late August 1999 in the dramatically changing brokerage industry. Their bold moves in January 1998 have created a new industry competitive pattern and provoked aggressive response by companies like Merrill Lynch.

Supplements the (A) case.

Seeing an opportunity, the general manager for Latin America promised London an unprecedented one-year revenue increase of 44 per cent, provided that sufficient resources were allocated to the region. The early results of his efforts to transform the company's Latin American operations are discussed. This case is a supplement to the British Airways: Latin America (A) case, 9A99C015.

Provides a follow-up to the video case. Updates happenings in Williams' career from 1996 through 1999.

When a young, former mining executive with no previous elective office experience is elected Mayor of La Paz, Bolivia in 1985, he expects to attack notorious inefficiency and overstaffing aggressively. But, within weeks, Mayor Ronald MacLean finds that, although he faces some predictable antagonists, such as public sector unions resistant to personnel cutbacks, he also faces difficulty in even understanding the workings of the city government. MacLean ultimately realizes that the problems he faces are less those of inefficiency than a more potent antagonist: corruption. This case describes the efforts of Mayor MacLean to understand how and why corruption has taken root in the La Paz government and to devise a strategy to uproot it. The second part of the case specifically spells out approaches which stem from MacLean's belief that corruption is less a reflection of cultural or ethical problems than one of poorly-designed systems which provide the medium for corruption to take hold. MacLean's progress in combating corruption is described, as is its recurrence following MacLean's departure from office. The case is well suited to discussions of organizational change but is best suited to specific discussion of corruption in the developing world and the ways in which progress against it can be institutionalized and sustained. HKS Case Number 1523.1

Updates McCaw Cellular Communications, Inc. in 1990 (A).

This exercise presents the actual data collected from the hospital's nursing staff (see further information contained in the City Center Hospital (A) case, 9A99E004). Students must use this data to show the value of the new system. (A Microsoft Excel data file is available for use with this case, product 7A99E005.)