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Those Fertile HR Fields
In the United States, HR management is perceived as a narrow specialty. In Japan, it's a place to go to get ahead. -
Spielberg Variables
Unilever applies the principles of feature film directing and editing to turn so-so commercials into winners. -
When Lean Isn't Mean
The trend is to downsize corporate headquarters--but sometimes a bigger HQ is better. -
Plenty of Knowledge Work to Go Around
The furor over offshoring knowledge work is a tempest in a teapot. -
How Big Is "Tall"?
Consumers make clear and consistent distinctions among sizes. -
Sweat the Small Stuff
The "broken windows" theory of crime prevention--pay attention to the details--pertains to companies, too. -
Rich (and Poor) Keep Getting Richer
Earnings have stagnated for people in the world's middle-wage countries. -
Just My Type
Your choice of typeface tells customers whether your brand is attractive, innovative, dishonest, or unpleasant. -
Where's Your Pivotal Talent?
Decisions about talent should be made with the same rigor and logic as decisions about money, customers, and technology. -
Beauty of an Open Calendar: James Goodnight on Meetings
Companies want to be flexible, but they're not flexible about people's time. -
Way Faster Than a Speeding Bullet
Femtosecond lasers will revolutionize processes in a variety of industries. -
Leadership, Alignment, and Performance at Guidant Corp.: An Interview with Ronald W. Dollens
Ronald W. Dollens recently retired from the positions of CEO and president of Guidant Corp., an Indianapolis-based medical technology manufacturer. Dollens was appointed CEO and president of Guidant when the company was formed as a split-off of Eli Lilly and Co. in 1994. During his 10 years of leadership at Guidant, the firm grew at an average of 18% per year, from just under $900 million in sales in 1994 to $3.7 billion in 2003. Today, Guidant employs more than 12,000 and is an industry leader in cardiovascular technology. -
It's the Distribution, Stupid!
The American system of distribution is dysfunctional, favoring the interests of huge retail chains at the expense of manufacturers. Accustomed to working in this imbalanced system, American managers think they have no choice but to cede control of distribution by placing it into the hands of megadistributors and, for the most part, they are correct. However, in high-growth emerging markets, distribution channels are still malleable, providing manufacturers with the opportunity to shape and mold the way distribution takes place. Argues that firms should lay aside their dysfunctional patterns of dealing with distributors when they leave America and regain control over their products and operations in international markets. -
Controlled Infection! Spreading the Brand Message Through Viral Marketing
Viral marketing uses electronic communications to trigger brand messages throughout a widespread network of buyers. Often, the process is portrayed as a random, ground-up phenomenon over which marketers have little control. But an examination of successful viral marketing cases reveals a number of strategies underpinning this chaotic phenomenon, providing insight into how marketers can use it to position their brands, change their image, and increase adoption rates. Successful viral marketing campaigns have an engaging message that involves imagination, fun, and intrigue; encourages ease of use and visibility; targets credible sources; and leverages combinations of technology. -
Sorting Data to Suit Yourself
Letting customers organize your information the way they want is a cool benefit today but will be a necessity tomorrow, says Harvard Law School Internet scholar David Weinberger. -
Both Sides Now
What's an oligonomy? A market with few sellers and few buyers, says market watchdog Steve Hannaford, and Wal-Mart controls the most notorious one. -
Rotate the Core
By rotating key executives through headquarters, companies can keep corporate lean but still hold sway over the units, says BCG Senior VP George Stalk, Jr. -
Expanding in China
Bain consultants Ann Chen and Vijay Vishwanath offer three key strategies multinationals can use to expand from China's premium segment into the broader market. -
No More Metaphors
Truly new ideas spawn original language, but where new management ideas should be, there are too many cliches borrowed from other fields. We deserve better, argues HBR senior editor Leigh Buchanan. -
Global Manufacturers at a Crossroads
As multinationals decrease their direct investment in low-wage markets, they're opening the door to dangerous competitors, says Deloitte consultant Peter Koudal.