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Sathavahana: Strategies for Financial Turnaround
The managing director of Sathavahana Ispat Limited (SIL) was relieved when his company's expanded manufacturing facilities commenced operations on April 1, 2015, after a delay of more than a year. Though he had a reason to rejoice, the managing director also had concerns about SIL's rising borrowing costs and dwindling liquidity. Accordingly, he approached the Indian Women's Bank to replace the company's high-cost debt to the extent of ₹3 billion and to raise a corporate loan of ₹1 billion. Would the proposal be sanctioned? Or would it be rejected due to SIL's weak financials, subdued market conditions and the ongoing global economic slowdown? -
Canara Bank Turnaround
Canara Bank has been one of the top five public sector banks in India since its founding in 1906. After lagging behind its competitors for some years, it has finally started to recover from non-performing assets and low profitability. Its new chief executive officer has brought vision, strategic direction, and motivation to achieve a remarkable turnaround in 2013/14, but now he faces several key questions. Should the bank launch an ambitious expansion of its branches, online services, information technology, and human resources, based solely on the recent encouraging results? Is the management committee's optimism justified, given that several new initiatives are still at various stages of implementation? Will this growth overstretch Canara Bank's already constrained resources? In order to regain its position and improve reach and profitability in a highly competitive market, an expansion program has to be launched or an opportunity will be missed. -
Haiti Hope: Innovating the Mango Value Chain
Haiti Hope was to provide 25,000 Haitian farmers with world-class business and industry expertise to help them grow mangos more efficiently and abundantly, and secure access to new markets with the aim of doubling their income and raising their standard of living and, ultimately, contributing to the revitalization of the Haitian economy. The project structure devised by the partners to govern execution consisted of an implementation team and operating and steering committees. The partners with the implementer, TechnoServe, had agreed on a strategy that turned out to be difficult to execute due to local institutions, farmer cooperatives, which acted as gatekeepers and made it difficult to reach the critical mass of farmers to participate in the project. TechnoServe's project manager had to convince the partners to shift strategy to work directly with cooperative members rather than with the leadership. The project manager succeeded - Partners accepted to create a new intermediary channel with and for smallholder farmers, termed Producer Business Groups (PBGs). PBGs eschewed the diverse political goals of most cooperatives, and focused on the production and commercialization of members' mangoes and other agricultural products. By 2013, 18,000 farmers had been organized into PBGs for better access to markets, information and agricultural extension services, and approximately 70% of them had adopted best practices from training. Project trained farmers were earning higher prices for mangoes, which rose by 32% on average. -
Richardson County Community Assocation Vignettes
Mary Jones was the CEO of the Richardson County Community Association (RCCA), a nonprofit with assets of $250 million and annual grants totaling $50 million to charitable organizations in Richardson County, Colorado. As CEO of RCCA, Jones engaged personally with over 250 donors per year. She described her job as primarily one of relationship management, and at times, those relationships could prove challenging. In the RCCA Vignettes, Jones's first difficult situation deals with her board member, David Jacobs, who recently assumed the role of board chair. Jacobs had begun to assign the RCCA staff his own small projects and, after making his "rounds," he would sit down in Jones's office, expecting her to drop whatever she was doing in order to interact with him. Jones would need to find a way to diplomatically yet effectively convey her feelings about Jacobs's behavior. In the second vignette, Jones receives a $1 million stock donation from an esteemed donor, Leo Farnand, who asks her to hold the stock until the recently-announced sale of his company is complete. Jones and the board agree to make an exception to the company policy given the size of the donation and hold the stock. However, after delays in the sale, Jones decides she must sell the stock against Farnand's wishes. The vignette ends with Jones preparing for what will undoubtedly be an unpleasant conversation with one of RCCA's largest donors. -
Nestlé and Totole: A Foreign-invested Enterprise in China
After acquiring a majority stake in the Shanghai Totole Food Company, a leader in the Chinese chicken powder industry, Nestlé faced dilemmas regarding maintaining control over this foreign-invested enterprise (FIE). Despite its 80 per cent stake, and in a departure from past practice, the Swiss company let its minority Chinese partner remain firmly in control. The circumstances surrounding the integration of Totole posed questions about the strategic decisions surrounding investment in a Chinese enterprise by a multinational firm and the challenges of integrating local and global operations. In 2012, Nestlé began talks with the general manager of Totole about acquiring the remaining 20 per cent of the company. Should Totole sell the remaining 20 per cent of shares and, if so, how and when should it do it? -
A Broken Trust
Based on client meetings, this case profiles a situation in 2014 where pension plan members are struggling to make decisions due to inappropriate account reporting. A sense of urgency permeates the case. The husband's pension account has recovered much of the value he lost in 2007, but he is concerned that another loss could occur, at a point in his life where he will not have time to recover. Two themes are addressed through a discussion involving a couple and their financial planner: the first considers the differences between defined benefit and defined contribution pension plans, while the second considers appropriate performance reporting for pension plan members. -
IFC Asset Management Company: Mobilizing Capital for Development
This case explores the International Finance Corporation's (IFC) creative and effective use of the private equity business model as a tool to mobilize financing for economic development around the world. In its bid to provide more capital for private sector investment in developing countries, IFC played a key role in the emergence of the private equity industry in these markets through its funds' investments and, later, created its own third-party fund management platform-IFC Asset Management Company (AMC). Through the experience of AMC, the case considers broader issues typically faced by a private equity business in setting its strategy. These include: how can a fund manager decide the optimal size of assets under management? Given its resources and capabilities, what new funds could a firm raise, and what sectors should it target? The case further delves into the working mechanisms of AMC and thereby explains how AMC, as a special type of fund manager, handles different phases of private equity business. Finally, the case considers the key challenges IFC and AMC face today and assesses what the future might hold for each. As the largest global development institution focusing on the private sector, IFC had been an important player in developing countries. However, IFC's target markets continue to rapidly evolve and attract more capital and players, both local and international. How could IFC stay relevant and continue to play a differentiated leadership role in emerging markets under these circumstances? What other products and services could it offer to support the private sector in these countries in a distinct and impactful way? -
GE in India: Changing Healthcare
GE Healthcare was on a continuous lookout for investing into new and innovative super value products for the Bottom of the Pyramid markets in India. After launching its first successful super value ECG machine Mac 400, GE had recently launched its twenty-fifth super value product a PET CT machine. Serving the BOP markets has its own unique challenges that may be different for each product that is placed in the market. However, GE has so far successfully sailed through all the challenges and developed a steep learning curve about BOP markets. However, it is now facing the challenge of ensuring sustainability of product pipeline. The company is also keen to exploit the opportunities for reverse innovation that super value products have provided. The company also wants to assess the disruptive impact of these products in domestic medical device markets as well as markets outside India. -
Blackstone at Age 30
Since its IPO in 2007 and following the global financial crisis, Blackstone largely outpaced its alternative investment firm peers in assets under management, new business launches, profitability, and market capitalization. Under the leadership of Stephen A. Schwarzman, chairman and CEO, and president and COO Hamilton ("Tony") James, Blackstone's growth derived from substantial horizontal expansion into new alternative asset products and services, both organically and through acquisition. These included businesses in private equity, real estate, funds of hedge funds, alternative credit, opportunistic transactions ("Tactical Opportunities"), and secondaries investments. The firm has also innovated in sourcing capital from a variety of limited partners. Blackstone's culture of centralized investment processes and risk management coupled with entrepreneurial leadership contributed to its growth in important ways, but the firm faces important external and internal challenges as it seeks to continue its growth. -
Bharti Airtel's "Airtel Zero": Violation of Net Neutrality?
In April 2015, Bharti Airtel - India's largest telecom provider and a leading global telecommunications company - launched Airtel Zero, an open marketing platform that would allow Airtel customers to access mobile applications with zero data charges. Application developers would pay Airtel to join the platform, but would in turn attract more users to their products. Immediately after its launch, Airtel Zero was subjected to severe criticism on the grounds that it violated the net neutrality principle, which advocated that content should be available to customers without any form of prioritization. Subsequently, in support of net neutrality, Flipkart - a prominent Indian e-commerce company - pulled out of the platform. Was Airtel Zero a potential threat to net neutrality? With the pending decision of the government of India on the regulatory framework for over-the-top (OTT) applications and services, would Airtel Zero stand out as a viable platform? -
Parachute: Competition and Collaboration in the Market to Save Lives
Four Canadian non-profit organizations have a mandate to prevent injuries and face similar and worsening problems. Each organization is spending an escalating amount of time fundraising to support its operations. Key stakeholders are expressing confusion because injury prevention is a crowded space and many non-profit organizations are seeking both dollars and partnerships. Most troubling, the four non-profit organizations are struggling to assess whether they are actually making a difference by preventing injuries and saving lives. The leaders of the four organizations must decide how to proceed - and whether the best solution is offered by collaborative or competitive strategies. Use role play supplements. -
GiveIndia: On the Net for a Cause
Started in 2000, GiveIndia is a web-based donation platform headquartered in Mumbai, India. It uses online tools and social media to engage with donors and encourage donations to be made to various non-governmental organizations. GiveIndia's chief executive officer wants to develop a strategic approach for social media communication, which is gaining greater acceptance in India. As part of its online initiatives, GiveIndia has been running a search engine marketing program with Google Grants. The chief executive officer wants to optimize the program by using the right metrics. He is also interested in applying the concept of customer lifetime value to manage the donations. GiveIndia is already present on popular social media websites such as Facebook, YouTube, LinkedIn, and Twitter, but how can the company hone its strategic focus on each of these websites? -
Die Mannschaft: How Germany Won the 2014 FIFA World Cup
After years of ups and downs, Germany won its fourth World Cup in 2014.This case examines the national team's recent history and the changes they made to set themselves up for success. -
Gujarat Fisheries Central Co-operative Association Limited
Mr D M Patel, Senior Manager, Mobile Fish-selling Vans project, Gujarat Fisheries Central Co-operative Association Limited (GFCCA), had to present a plan to the Governing Body for the project which had been making losses for the last few years. He had GFCCA's annual accounts for 2009-2010 with him, but did not have specific details on the financial performance of the three vans. He needs to decide whether the project should be wound up or should undergo some modifications, while taking into account the objectives of the Governing Body. This case is meant for use in an introductory class in decision making for postgraduate or undergraduate management students to illustrate the process of rational decision making. It is also aimed at helping students write decision reports. The case requires the student to intuitively arrive at an understanding of the problem of fixed costs not being covered by the margin that the project is allowed to make, thus making sales volume a critical factor in breaking even. A second aspect that the students will have to identify is the possibility of reducing fixed costs by addressing cost inefficiencies or by making operational changes. -
Uber in China: Driving in the Gray Zone
CEO and founder of Uber Technologies, Travis Kalanick, had made clear to investors and the public that expansion into China was one of his company's major priorities for 2016. Uber had already demonstrated remarkable capacity for rapid, global scaling and for operating despite its unclear legal status in many markets. But the China market, while offering Uber unprecedented opportunity in terms of customer demand, presented Uber with a host of new challenges, including a murky regulatory framework and a strong, native incumbent, Didi-Kuaidi, that boasted the lion's share of the ride-hailing market. Could Uber overcome these obstacles and thrive in the China market? -
The Allergan Board Under Fire (A)
In 2014, the Allergan Inc. board of directors received a surprise takeover offer from Valeant Pharmaceuticals in alliance with hedge fund activist Bill Ackman's Pershing Square Capital Management. In the unprecedented arrangement between an acquirer and a hedge fund activist, Pershing Square had quietly amassed a 9.7% stake in Allergan prior to the Valeant bid, making Pershing Square Allergan's largest shareholder. The case presents students with many of the decisions Allergan's directors faced amid challenges to Allergan's governance, management, and business model. In particular, the Allergan board must decide whether to pursue a $10 billion acquisition of Salix Pharmaceuticals while under threat of a proxy contest and a special shareholder meeting to vote on replacing Allergan's directors with a slate more favorable to the Valeant merger. The proposed Salix acquisition would give Allergan a new therapeutic market but would also make Allergan too big for Valeant to acquire. -
Altessa Motors: Ericka Schmidt in China
The marketing manager at a luxury car company attempts to deal with a range of issues that have surfaced in her first two months in the company's new China country office. China is a fast-growing country and is seen as one of the potentially largest markets for this brand of luxury vehicles in the future, and for that reason, the company has recently set up a country office to support market development efforts. In her attempts to make inroads in the China market, the marketing manager struggles to deal with issues related to language barriers and unfamiliar cultural norms for conducting business. As well, as a woman working in a male-dominant industry within a patriarchal society, she faces some resistance from staff and clients in terms of gender bias. She wonders how best to deal with these challenges while trying to establish her dealership's brand in the Chinese market for luxury sports cars. -
The Rise and Fall of Petrobras
From humble beginnings, Petróleo Brasileiro S.A. (Petrobras) became one of the largest integrated oil and gas companies, gaining a reputation for sound leadership and strong technical expertise. By the mid-2000s, the company was often cited as one of the best managed national oil companies. By 2016, Petrobras was in a very different position. The company was embroiled in a multi-billion dollar corruption scandal and was one of the most indebted companies in the world. The decade-long corruption scheme reached the highest levels of business and Brazilian politics - Brazil's President, Dilma Rousseff, was the chairwoman of the Petrobras board from 2003 to 2010. Several senior Petrobras executives and Brazilian politicians had been arrested on allegations of bid rigging and bribery and more arrests were likely. In 2015 Petrobras was forced to write down the value of its assets by $14.9 billion and take a $2.1 billion charge for the scandal. Capital investments would be reduced significantly over the next five years in order to reduce debt and help recover investor confidence. -
Diamond Energy Resources
Agus Halim, the CEO of PT Diamond Energy Resources Indonesia, a wholly owned subsidiary of an Australian based mining company, was contemplating whether to invest in a new coal mine near East Kalimantan, Indonesia. His consultant had prepared a preliminary acquisition plan that includes a capital budget with verified mineable surface coal reserves and projected coal prices. This acquisition would add to Diamond's coal reserves and position itself as an important player in the coal export market in Indonesia. Before getting the green light from his parent firm, Agus needed to ensure this investment would create value for the firm. He also needed to convince his local banker to provide the necessary financing in a challenging environment with very volatile commodity prices. -
The U.S. China Wind Power Dispute
In 2010, China's rapid development of wind energy, and specifically, its policies to promote wind turbine manufacturing, had resulted in significant loss of market share in the wind turbine market in China for U.S. and other foreign manufacturers. Although China was clearly violating WTO rules with its trade policies, U.S. and other firms were reluctant to bring a dispute to the WTO for fear of retaliation on the part of the Chinese government in the form of loss of access to the Chinese market. As a result, the United Steel Workers of America trade union brought the dispute the WTO. Because the trade violations were so clear, China backed down even before the dispute could get out of the first, "consultations" phase of the WTO dispute settlement process.