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Henry Kissinger: Negotiating Black Majority Rule in Rhodesia (B)
In 1976, United States Secretary of State Henry A. Kissinger conducted a series of intricate, multiparty negotiations in Southern Africa to persuade white Rhodesian leader Ian Smith to accede to black majority rule. Conducted near the end of President Gerald Ford's term in office and against substantial U.S. domestic opposition, Kissinger's efforts culminated in Smith's public announcement that he would accept majority rule within two years. This set the stage for the later Lancaster House negotiations that resulted in the actual transition to black majority rule. The account in this case carefully describes-but does not analyze nor draw lessons from-these challenging negotiations. -
The Ready-Made Garment Industry: A Bangladeshi Perspective (D)
This supplements the (A) case by summarizing key developments in the Bangladesh ready-made garment industry after the fire at Tazreen Fashions factory, including formation of the Bangladesh Fire and Building Safety Accord ("Accord") and the Alliance for Bangladesh Worker Safety ("Alliance") in response to the Rana Plaza factory collapse; legal and policy changes in Bangladesh; and independent assessments of safety standards and subcontracting in the industry. -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (B)
Supplement to case W97A17. In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized organization in the consumer electronics industry. While in the role of Andrea, university students and early-stage professionals follow Andrea's career development and are exposed to a variety of ethical challenges she encounters along the way. Each hypothetical scenario is based on real-world events and will illustrate the types of situations that students may encounter in the course of their career. The cases may be taught sequentially or as standalone scenarios. Case A is delivered in the inspection copy and purchased copy, and Cases B - F are delivered alongside the teaching note. A slide deck accompanies the comprehensive teaching note that provides an in-depth analysis of each scenario with tips on promoting student engagement to create an active and dynamic learning environment. The intent of the case series is to enable students to develop fundamental tools for how to recognize, address, and successfully overcome compromising situations. -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (C)
Supplement to case W97A17. In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized organization in the consumer electronics industry. While in the role of Andrea, university students and early-stage professionals follow Andrea's career development and are exposed to a variety of ethical challenges she encounters along the way. Each hypothetical scenario is based on real-world events and will illustrate the types of situations that students may encounter in the course of their career. The cases may be taught sequentially or as standalone scenarios. Case A is delivered in the inspection copy and purchased copy, and Cases B - F are delivered alongside the teaching note. A slide deck accompanies the comprehensive teaching note that provides an in-depth analysis of each scenario with tips on promoting student engagement to create an active and dynamic learning environment. The intent of the case series is to enable students to develop fundamental tools for how to recognize, address, and successfully overcome compromising situations. -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (D)
Supplement to case W97A17. In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized organization in the consumer electronics industry. While in the role of Andrea, university students and early-stage professionals follow Andrea's career development and are exposed to a variety of ethical challenges she encounters along the way. Each hypothetical scenario is based on real-world events and will illustrate the types of situations that students may encounter in the course of their career. The cases may be taught sequentially or as standalone scenarios. Case A is delivered in the inspection copy and purchased copy, and Cases B - F are delivered alongside the teaching note. A slide deck accompanies the comprehensive teaching note that provides an in-depth analysis of each scenario with tips on promoting student engagement to create an active and dynamic learning environment. The intent of the case series is to enable students to develop fundamental tools for how to recognize, address, and successfully overcome compromising situations. -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (E)
Supplement to case W97A17. In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized organization in the consumer electronics industry. While in the role of Andrea, university students and early-stage professionals follow Andrea's career development and are exposed to a variety of ethical challenges she encounters along the way. Each hypothetical scenario is based on real-world events and will illustrate the types of situations that students may encounter in the course of their career. The cases may be taught sequentially or as standalone scenarios. Case A is delivered in the inspection copy and purchased copy, and Cases B - F are delivered alongside the teaching note. A slide deck accompanies the comprehensive teaching note that provides an in-depth analysis of each scenario with tips on promoting student engagement to create an active and dynamic learning environment. The intent of the case series is to enable students to develop fundamental tools for how to recognize, address, and successfully overcome compromising situations. -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (F)
Supplement to case W97A17. In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized organization in the consumer electronics industry. While in the role of Andrea, university students and early-stage professionals follow Andrea's career development and are exposed to a variety of ethical challenges she encounters along the way. Each hypothetical scenario is based on real-world events and will illustrate the types of situations that students may encounter in the course of their career. The cases may be taught sequentially or as standalone scenarios. Case A is delivered in the inspection copy and purchased copy, and Cases B - F are delivered alongside the teaching note. A slide deck accompanies the comprehensive teaching note that provides an in-depth analysis of each scenario with tips on promoting student engagement to create an active and dynamic learning environment. The intent of the case series is to enable students to develop fundamental tools for how to recognize, address, and successfully overcome compromising situations. -
The Panic of 1857, the New York Clearing House, and the Concept of Insolvency (B)
Supplement to case UV7343. The panic of 1857 stands out in financial history for its severity, for the coordination of banks through the New York Clearing House (NYCH), for the establishment of a legal doctrine about illiquidity during a panic, and for its aggravation of regional tensions. Profiled in this case are the events of the panic, the range of potential causes, and the civic reaction. -
The Panic of 2001 and Corporate Transparency, Accountability, and Trust (B)
These cases are part of a module of teaching materials that study the major financial events of the first decade of the 2000s and the dramatic shift in civic attitudes that accompanied them. Cases on the so-called panic of 2001 address the start of the shift in 2001-02 (the complementary materials address the events of 2008 and beyond.) The substance of the A and B cases is the civic reaction to the dot-com crash of 2000 and the wave of corporate fraud cases exposed from 2000 to 2002. The B case provides a short summary of the final draft of Sarbanes-Oxley, the voting results in Congress, and the voting results in the congressional elections in November, 2002. This case is intended to be distributed toward the end of the class discussion and can be used to stimulate further reflection on the episode. -
The Panic of 1837 and the Market Revolution in America (B)
In 1837, President Martin Van Buren confronted a dilemma over the appropriate federal response to the recent panic of 1837 that seemed to undercut the policies and power of Andrew Jackson's "Democracy." Now, Van Buren must decide how best to harness the civic reaction in stabilizing the financial system and returning the American economy to growth. Van Buren's dilemma occurs in the midst of a dramatic regime shift in American politics. The rise of Whig politicians in reaction to the populist policies of Andrew Jackson marked 1837 as an historic pivot-point. It is useful to consider how the panic of 1837 contributed to that pivot and how the subsequent civic reaction to the panic developed. The B case presents draft legislation for an Independent Treasury and President Van Buren's message with which he aimed to open a special session of the U.S. Congress and enact the Independent Treasury proposal. -
The Panic of 1837 and the Market Revolution in America (C)
In 1837, President Martin Van Buren confronted a dilemma over the appropriate federal response to the recent panic of 1837 that seemed to undercut the policies and power of Andrew Jackson's "Democracy." Now, Van Buren must decide how best to harness the civic reaction in stabilizing the financial system and returning the American economy to growth. Van Buren's dilemma occurs in the midst of a dramatic regime shift in American politics. The rise of Whig politicians in reaction to the populist policies of Andrew Jackson marked 1837 as an historic pivot-point. It is useful to consider how the panic of 1837 contributed to that pivot and how the subsequent civic reaction to the panic developed. The C case describes the failures to enact the proposal in 1837, 1838, and 1839-ultimately the proposal was enacted in 1840. The case also describes other civic reactions: a new Bankruptcy Act and state-level "free banking" laws. Finally, the case describes the economic aftermath: another panic in 1839 and a long depression that ensued. -
PayPal in 2017: Continuing to Reshape the Payments Landscape
Supplement to case E572. Between 2013 and 2017 PayPal had grown from $8 billion to almost $11 billion in revenues and had a market cap of over $70 billion. In addition, the product and cultural transformations of the organization made the firm feel like an entirely new company from the one that existed several years prior. Outside of the company, major trends continued to impact PayPal: e-commerce conducted on mobile devices in the United States accounted for just under 12 percent of all e-commerce transactions in 2014 and were forecast to rise to almost 45 percent by 2020, thus further changing how customers conducted business and paid for goods and services. The case explores how PayPal leadership has continued to evolve the organization and product lineup in order to compete in an extremely competitive landscape. -
Managing Diversity and Inclusion at Yelp (B)
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Tackling Low Completion Rates - A Compare.com Conundrum (B)
Supplement to case UV7459. In 2016 Andrew Rose, CEO of Compare.com, an online price comparison website for car insurance shoppers, faced a troubling problem. Completion rates for the site's detailed online questionnaire were at an alarming low. Site visitors, increasingly accessing the site on mobile devices, were proving they did not have the time or incentive to answer the site's requisite questions and thus were dropping off the site before purchasing policies from the site's partner insurance carriers. As Rose and his management team struggled to lift the completion rates, they narrowed their options to three potential solutions. A task for Kyle Brodie, a summer intern, was to design and run an experiment that could yield valuable insights from an estimates display, including which customer groups, if any, responded best to the estimates, and where the estimates should be included in the questionnaire. In the A case of the series, readers are faced with selecting the best solution for lifting Compare.com's completion rate. In the B case, readers must design an experiment to test the selected option, and decide on the location and content of an estimate display test. In the C case, readers are presented with the design implemented by Brodie and a summary of the results of that experiment. They must then figure out the implications of those results for Compare.com. This case was originally written for an MBA marketing class examining Marketing Analytics. It would also be suitable for similar classes in undergraduate, Executive MBA, and Executive Education programs. -
Tackling Low Completion Rates - A Compare.com Conundrum (C)
Supplement to case UV7459. In 2016 Andrew Rose, CEO of Compare.com, an online price comparison website for car insurance shoppers, faced a troubling problem. Completion rates for the site's detailed online questionnaire were at an alarming low. Site visitors, increasingly accessing the site on mobile devices, were proving they did not have the time or incentive to answer the site's requisite questions and thus were dropping off the site before purchasing policies from the site's partner insurance carriers. As Rose and his management team struggled to lift the completion rates, they narrowed their options to three potential solutions. A task for Kyle Brodie, a summer intern, was to design and run an experiment that could yield valuable insights from an estimates display, including which customer groups, if any, responded best to the estimates, and where the estimates should be included in the questionnaire. In the A case of the series, readers are faced with selecting the best solution for lifting Compare.com's completion rate. In the B case, readers must design an experiment to test the selected option, and decide on the location and content of an estimate display test. In the C case, readers are presented with the design implemented by Brodie and a summary of the results of that experiment. They must then figure out the implications of those results for Compare.com. This case was originally written for an MBA marketing class examining Marketing Analytics. It would also be suitable for similar classes in undergraduate, Executive MBA, and Executive Education programs. -
Canadian Pacific Railway (B): CP Rising
Supplement to case W17568. -
Canadian Pacific Railway (C): The Final Hours
Supplement to case W17568. -
Connecting the Dots at Microsoft: Global Planning for a Local World (B)
Supplement to case UV7317 -
Tempur Sealy International (B)
Analyzes the commercial relationship between Tempur Sealy and Mattress Firm following the events discussed in the (A) case. -
Tempur Sealy International (C)
Analyzes the commercial relationship between Tempur Sealy and Mattress Firm following the events discussed in the B case.