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Most companies are still learning how to design their digital selves for efficiency. This collection of articles from MIT Sloan Management Review examines how organizations are thinking about designing their processes, systems, and data in ways that discipline their core operations.

Big data can support smarter operations, but only when companies embrace the basics of understanding what it is they want to measure, how they want to measure, and how they can keep the data secure. This collection of articles from MIT Sloan Management Review examines how companies are forging new business processes with the use of data and analytics.

To thrive, retailers must match their belief and investment in machine learning with incentives that clearly connect to their broader strategic goals.

Globalization increasingly brings businesses and legal providers together. With the help of lawyers, savvy businesspeople can complete complicated international transactions or create multinational networks of related corporations. This isolates risk, facilitates local business transactions, and carefully tailors localized ownership structures. However, these globalization activities can also facilitate activities such as international jurisdiction shopping, tax evasion, money laundering, and even terrorist financing. The resultant challenges undermine the ability of all parties to both compete and pursue ethical behavior across national markets. This article develops a framework for analyzing international business and legal ethics. Specifically, we focus on four key topics: (1) how globalization impacts both business and legal ethics; (2) the special role played by national interests in shaping the applicable ethics and legal standards; (3) a framework to explain how the configuration of international business networks and related legal services can have dramatic ethical implications; and (4) applicable issues identified in the Panama Papers and the Paradise Papers.

Corporate social responsibility (CSR) is a laudable goal for multinational enterprises (MNEs) because of the significant positive impact they can bring to the society and environment around the world. However, there are significant challenges to the practice of CSR in MNEs. This article discusses two major barriers to CSR that are especially significant for MNEs: leaders'attitudes and cultural variance. We then apply insights from Rest's ethical decision-making and cross-cultural research to offer guidance to leaders of MNEs to implement CSR in their organizations. We present a multistep process by which leaders first reflect on and clarify what goals they want to accomplish in the realm of CSR and then how to build consensus for those goals and modify them to incorporate the values and beliefs of local constituents.

The Economist recently declared that digital information has overtaken oil as the world's most valuable commodity. Big data technology is inherently global and borderless, yet little international consensus exists over what standards should govern its use. One source of global standards benefitting from considerable international consensus might be used to fill the gap: international human rights law. This article considers the extent to which international human rights law operates as a legal or ethical constraint on global commercial use of big data technologies. By providing clear baseline standards that apply worldwide, human rights can help shape cultural norms-implemented as ethical practices and global policies and procedures-about what businesses should do with their information technologies. In this way, human rights could play a broad and important role in shaping business thinking about the proper handling of this increasingly valuable commodity in the modern global society.

In the last decade, scholars in the field of organization and management studies have expressed interest in responding to economic inequality, a phenomenon that led to what some commentators label the crisis of capitalism. While engagements with this topic offered important insights into how organizations are implicated in the propagation of economic inequality, researchers have not yet sufficiently considered the broader, though equally as pertinent, normative question: When is economic inequality justified? This article uses John Rawls' theory of justice to respond to this question and contends that Rawls provides the philosophical foundation from which to consider the conditions under which economic inequality could be considered fair and just. To animate its conceptual ideas, I present shared capitalism as one form of arranging compensatory systems in contemporary labor relations that would maintain economic inequality, though in a way that would be consistent with Rawls' conception of justice.

Corruption at the firm level is a very complex issue better understood within its cultural, national, and historical contexts. Using Ukrainian firms as an example via two data sets from 2013 (n = 625) and 2015 (n = 120), we describe two types of corruption: (1) the abuse of power by individuals or groups for private gain, and (2) abuse of power by CEOs and general managers not for their own private gain, but for the gain of other individuals or groups. The latter abuse of power-either within or beyond the existing rules, laws, and norms-is often the only way to get things done in Ukraine. On the other hand, corruption might also be used to hinder business activities. This ambivalent function is the main challenge in mitigating corruption.

Ethical entrepreneurship has become a global concern. Its promotion presents meaningful implications for entrepreneurs in both developed and underdeveloped countries. This article explores the supportive approach to ethical entrepreneurship in the Third World with a case study of one of the older NGOs in Zimbabwe that implements support programs for enhancing ethics-driven entrepreneurship. We give attention to the influence of context in the understanding of ethical entrepreneurship and provide guidance in its interpretation via the notion of embeddedness, which helps to clarify how the meaning and the measures to promote ethical entrepreneurship are shaped by the culture and values people share in contexts characterized by extreme poverty. Based on narrative interviews, informal conversations, direct observation, and secondary sources, findings show that the general success of support programs depends on the integration of the measures into local people's expectations of what ethical means in the context of entrepreneurship.

Political ties are often considered a critical resource for firms to succeed in China. The way companies build political ties receives noticeably less attention. Academic research traditionally uses the prior government work experience of firms'top management, in addition to executive membership in the National People's Congress (NPC) and/or the Chinese Communist Party (CCP), as surrogates to quantify political ties. However, such measurements only expose the tip of the iceberg and do not sufficiently answer questions about how these connections are organized and controlled. Drawing insights from institutional theory, in this article we introduce a multidimensional framework to shed light on the study of political ties in China. Specifically, by using the framework of regulative, normative, and cognitive institutional pillars, we identify government work experience, political membership, family connections, shared social identity, and instrumental exchange as effective ways of building political ties in China. We also discuss theoretical and managerial implications, as well as limitations to our research.

This article explores the potential impact of short-term global business immersion courses designed for undergraduate students at the Indiana University Kelley School of Business. As part of the Global Foundations Core curriculum, the school offers students a unique opportunity to study a country or region in depth in the classroom and then participate in an accompanying short-term study program abroad. In this article, multiple Kelley faculty who teach global immersion courses offer context-specific strategies and insights into classroom teaching and observed outcomes for student learning. Research shows that short-term study-abroad programs can offer transformative opportunities for students when intentionally designed as part of curriculum, affecting attitudes toward environmental citizenship and shaping global careers. The Chronicle of Education reports that even short study-abroad programs can have a lasting effect. To date, the Kelley School has not measured for standardized learning outcomes across its 14 existing global immersion courses, so this article does not offer commentary on program-wide student learning. However, through analyses of their on-campus course design and respective overseas program activities, Global Business Immersion program faculty share insights into student learning as observed in their individual programs. Our intent is to capture the impact of the courses through the lens of faculty program directors and student participants in three programs across three continents. In addition, we contribute to future research on similar global academic initiatives and add to the expanding body of knowledge on the impacts of short-term study abroad.

In the context of business education, International Service Learning (ISL) programs introduce students to social responsibility and help them develop a sense of solidarity with individuals living in a different context from their own. But even ISL programs that strive for reciprocity and co-create projects with community partners still reinforce a microcosm of the power asymmetries present in the global economy. As an alternative to traditional ISL models involving direct service, I propose a model of ISL that eliminates the direct service component and instead emphasizes listening and learning abroad. In this model, local knowledge is the expert, allowing students to develop a sense of solidarity with those from a context different from their own and then engage in advocacy in their home country. In this article, I present a current course-Marketing for Social Change: The Uganda Project-as an example of the alternative ISL model designed to address the structural inequalities and wealth disparities brought by globalization.

Most publicly traded companies issue sustainability reports that contain an extraordinary amount of multidimensional (e.g., environment, human rights, labor practices and decent work, product responsibility, society) longitudinal quantitative and qualitative data that is available to the public. Unfortunately, corporate social responsibility (CSR) is vastly underutilized due to its perceived complexity. This article explains the Sustainability Performance Assessment (SPA) System, a teaching and mentoring tool for assessing CSR report information. Students reported a deeper understanding of sustainability as an overall concept, sustainability from a business perspective, and multifaceted sustainability performance information presented in CSR reports. The real world research-focused SPA tool transforms sustainability from a philosophical and abstract concept to something of tangible value in everyday life for consumers, employees, and international stakeholders.

Multigenerational poverty is common in developing countries. Illiteracy, poor health, and unemployment compound a person's ability to break the cycle of poverty. In this article, we break down the process of designing, testing, and implementing a microfinance model to help end multigenerational poverty in an impoverished refugee village in Uganda. We describe key decisions in developing the model and assess its effectiveness as an instrument in achieving this service objective. We believe our grassroots primary research can benefit many NGOs that might be contemplating lending programs in developing nations, as well as other collegiate institutions interested in implementing sustainable programs that allow students the opportunity to work on global issues in developing nations.

Sustainability is an important goal of management education, but it has not been integrated properly into all the functional courses. One option for management schools attempting to fix this misalignment is to offer a course that provides an integrated approach to sustainability. This article attempts to structure the contents of a capstone course on sustainability that touches on all the dimensions of sustainability in different management functions. I present the key topics in sustainability and, based on a thorough literature review, identify the categories that constitute the content for a proposed course on business sustainability. The proposed topics pertain to conceptual tools for understanding the issues, different stakeholders, and functional areas. This course will fill the sustainability gap in the current curriculum in management education.

Our Call for Papers focused on breaking established patterns and models and showcasing management innovation in a world in which Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) reign. VUCA is both an outcome of disruptive innovation and a driver of it; and frequently VUCA is used as an excuse to avoid planning and action. While research has pursued the four elements independently, interaction and integration have been lacking. This article introduces three papers and offers 15 challenges as well as implicit and explicit recommendations to manage in the unpredictable and challenging VUCA world.

The world in which today's businesses operate has become not only riskier but also more volatile, uncertain, complex, and ambiguous (VUCA). Organizations that hew too closely to traditional ways of operating will be hampered in their ability to succeed. In contrast, those that focus on new product and process developments coupled with business model innovation will leverage their dynamic capabilities. An essential overlay is entrepreneurial leadership from top management teams. Strong dynamic capabilities are impossible without it. This article examines how business model innovations, dynamic capabilities, and strategic leadership intertwine to help organizations thrive in VUCA worlds.

Technology is rapidly changing, and customers are seeking not just products and services but experiences. Traditional approaches to strategic planning using product and technology roadmaps are no longer sufficient. This article describes the emergence of what the authors call "design roadmapping" approaches that are grounded in the creation of customer experiences, and which drive the choices of features, functionality, and technology. Design roadmapping provides stability for the future, even as technologies are changing, and keeps organizations more focused on the customers they are serving.

While much literature on strategic agility has focused on strategic flexibility and adaption at organizational levels, there is a need to provide specific guidance at lower, more discrete levels of analysis. This article focuses on the context of a particular professional group, executive information technology (IT) leaders, who have received attention in recent years for their evolving strategic role at the forefront of firms. It identifies and illustrates a number of practices these actors demonstrate in building and maintaining strategic agility, and it concludes by conceptualizing these practices in an agenda and framework for managers.

Emerging market companies create new management practices for an environment characterized by increased volatility, uncertainty, complexity, and ambiguity (VUCA). This article shows how Haier developed a platform of management practices called Rendanheyi to transform itself from a conventional hierarchical manufacturing firm to a highly responsive online-based entrepreneurial company. It demonstrates how the organizational, competitive, institutional, and technological contexts mattered for the development of Rendanheyi, showing how context-dependent management innovations are created to allow emerging market firms such as Haier to deal with a high VUCA world and creating an extended process model of management innovation that managers can readily apply.