Presents a problem set.

Presents solutions.

Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture.

Spreadsheet Supplement for case 206084.

Spreadsheet Supplement for case 206048.

Variables in foreign behavior and national customs complicate American companies' efforts to conduct international business. A U.S. executive's ignorance of the peculiarities of the languages of time, space, things, friendships, and agreements, may find that this lack of knowledge adversely affects business deals. Written agreements have different meanings resulting in various levels of obligation. U.S. executives must learn the rules for contract negotiations in each country.

Production setup of a successful home builder.

Spreadsheet supplement for case 606024.

Spreadsheet Supplement for case 104039.

Break-even point analysis: incorporation of anticipated changes in accounting analysis.

An information technology, involving the computer processing of information, mathematical programming for decision making, and simulation of higher order thinking through computer programs, will have far-reaching impact on managerial organization. Fewer people will be able to do more work and management will be able to deal with engineering, logistic, and marketing problems more effectively. Psychological problems may arise from the depersonalization of relationships within management, and education will more often take place outside of the organization.

Tests show that individuals retain only half of what they have heard immediately after hearing it, and only one third of it within eight hours. Methods to improve listening should build an awareness of the factors that affect listening ability and should construct aural experiences that will produce good listening habits. Fourteen suggestions provide the basis for building an awareness of the importance of listening skills.

Involves transfer pricing among three divisions of a company.

Centers on pricing, contribution to overhead, cost system.

Spreadsheet Supplement for case 156004.

A new credit department manager plans to set the tone of his department by reviewing marginal accounts.

A printing company, founded in 2000 as a one-man-job printing firm, is experiencing rapid growth together with a move and modernization of its facilities. Presents a problem in depreciation.

An accounting executive is appointed plant manager, his first major "line" assignment. The plant is to be operated on a decentralized basis, contrary to the company's other plans. Administrative problems are anticipated.

Concerns the effect the case method has on both teachers and students. Points out the growth in maturity of the incoming student, accustomed to the role of receiver in undergraduate school, to the point where he or she becomes an active participant as an adult member of a democratic community. It also suggests the proper role of the instructor as a leader of the group and points out pitfalls to be avoided.

The vice president in charge of purchasing sends a letter to each of the company's 20 purchasing executives requesting that contracts made in excess of $10,000 be cleared with him prior to signing. The branches promise to cooperate, but no notices of negotiations are received by the head office.