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  • Are daily deals good for merchants?

    In the relatively short time since Groupon was founded, the response to "daily deals"-services that promote businesses by marketing deeply discounted, pre-paid vouchers to an online subscriber base-has by all accounts been spectacular. Our evaluation of daily deals is a cautionary tale for merchants: a substantial percentage are unlikely to benefit, and might well lose money, by using this type of campaign. But a careful analysis of the right data provides clear indicators of both what types of merchants are likeliest to benefit, and which factors that influence profits should receive the most management attention.
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  • Lit Motors

    In mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim had started the company to design and manufacture an efficient electric 2-wheeled vehicle. The company had refined the designs for the key technologies required and had a working prototype, an understanding of the manufacturing processes to be used and a list of the components required. They also had a design prototype that they had used to conduct customer tests and establish reactions to pricing levels. At this point, management was aiming to raise $15M to get closer to manufacturing prototypes, but had they sufficiently proved out both the manufacturing feasibility and the market demand? How could they address the next hurdles in terms of partnership building, supply chain management and go-to-market strategy?
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  • Early Career LBOs Using the Search Fund Model

    The funded search model is one alternative for individuals who, at some point in their career, want to run their own companies. This note looks at the funded search, as a means to entrepreneurship through acquisition and describes the path to buy and run a business using debt and equity as a means of financing the purchase. While applicable to an early career choice, many of the process steps are applicable to unfunded searches at later stages of a career.
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  • WebOrganic: Creating a Blue Ocean for a Social Cause

    On a mission to give "hope, chance and choice" to underprivileged students, Erwin Huang started the social enterprise WebOrganic to sell quality computers and internet services to students at below-market prices. In its first year of operation, the company had already served more than 7,000 low-income families, and had expanded from being a technology distributor to becoming a provider of a full-fledged service surrounding online learning. Now entering its second year, WebOrganic continues to face resistance from parents and educators in e-learning adoption as it introduces tablet computers to its product mix. This case is about creating a blue ocean in the overlapping zones of the computer and internet services retail market and a growing e-learning market. It explores ideas pertaining to the design and execution of a blue ocean strategy; including such topics such value innovation, the four actions framework and tipping point leadership. The case also touches on concepts of strategic relationship management and social entrepreneurship.
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  • Social Media and the Planned Parenthood/ Susan G. Komen for the Cure Controversy

    On January 31, 2012, The Associated Press released what would soon become a major news story, writing: "The nation's leading breast-cancer charity, Susan G. Komen for the Cure, is halting its partnerships with Planned Parenthood affiliates creating a bitter rift, linked to the abortion debate, between two iconic organizations that have assisted millions of women. The change will mean a cutoff of hundreds of thousands of dollars in grants, mainly for breast exams." The article cited "newly adopted criteria barring grants to organizations that are under investigation by local, state or federal authorities" and referenced a congressional investigation of Planned Parenthood as the key reason for the change. Planned Parenthood accused Komen of "bowing to pressure from anti-abortion activists." Planned Parenthood's president Cecile Richards said, "It's hard to understand how an organization with whom we share a mission of saving women's lives could have bowed to this kind of bullying. It's really hurtful." The controversy roiled the nation, drawing politicians, activists, the press and supporters of both organizations into a painful battle that pitted one venerable women's health organization against another. Each organization appealed to its constituents-using the mainstream press and social media outlets-to support their position: Komen leaders emphasized the importance of administering high quality grants to direct service providers; Planned Parenthood claimed that women's health was being jeopardized for the sake of political expediency. Social media outlets were flooded with messages largely supporting Planned Parenthood and castigating Komen, which capitulated after four days of social and mass media criticism and reversed its funding decision. This case explores the power of social media to drive social change by asking students to consider the effect of a well-managed social media campaign as well as the cost of inaction in a social media driven environment.
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  • Jakarta's Transportation Problems

    In January 2011 senior Indonesian officials were contemplating the results of a new travel survey that showed that the number of trips in the Jakarta metropolitan area was growing steadily while the share of trips made on public transportation was falling rapidly. Jakarta had a reputation as one of the world's most congested cities, and the situation was getting worse because the population and average incomes in the metropolitan area were growing rapidly. This case is designed for use in a course or executive program that deals with the challenges facing rapidly growing cities in developing countries. It is intended to illustrate the various causes of congestion in a city like Jakarta and to encourage participants to think about the advantages and disadvantages of alternative strategies. Case Number 1976.0
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  • Nestle: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)

    Corporate Head of Agriculture Hans Jöhr's mind raced in anticipation of the executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural sourcing supported Nestlé's position as the world's leading nutrition, health and wellness company. The company had undertaken to impact three of the world's most urgent challenges - nutrition, water and rural development - and Jöhr's team was fundamental to each of these pillars. Yet the forces changing the global food system were formidable: unprecedented levels of hunger, obesity and chronic disease; land degradation, frequent natural disasters, and critical threats to water supply; population growth by the billions in the coming decades, along with increased urbanization; and a volatile and tentative world economy. In the face of such threats and complexity, how could Hans Jöhr ensure that Nestlé's agricultural raw materials were safe, high quality, of consistent supply, and sustainably and ethically and economically produced? How can the procurement process enable the small scale producer to become a viable partner in the milk production models that Nestlé has developed in the developing world? Further, how could his team excel beyond the company's day-to-day business and enable Nestlé's visions for the future?
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  • Mistura Beauty Solutions

    A four-year-old cosmetics company is experiencing the typical difficulties of a company evolving from a mom-and-pop operation to a scalable, systems-driven organization. The CEO and founder recognized a problem and opportunity with foundation makeup. She developed a self-adjusting, hard-powder makeup for use on any skin tone. Following an appearance on a reality TV show for entrepreneurs and numerous other promotional measures, the company's sale grew to nearly $800,000. The recent acquisition of chain store clients requires the company to raise capital to finance the required inventory. Additionally, the company has consolidated its operations into a 4,000 square foot facility to improve logistics, quality control and management efficiency. Ambitious sales projections include a doubling of sales for the next two years. To support this projected growth, the CEO must ensure the appropriate systems are in place. She also needs to finance a marketing program to drive growth.
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  • Crafting a Founder Agreement at HealthCraft

    HealthCraft's three founders are about to craft their founding agreement and split the equity among themselves. Uncertainty lingers over each member's future contributions, though-how is the team to devise a durable and effective split? Ever since consultant Kevin Rumsfeld conceived of the idea for HealthCraft, he had worked resolutely to begin building the company by recruiting a talented colleague to help with marketing and fundraising, and a junior member of one of his project teams to help him build the product. All three had been enthusiastically working on HealthCraft part-time for the last few months, contributing from personal savings to build a prototype. But now the pressure is on to discuss and finalize a founding agreement. What should they include in the agreement, and how should they structure their equity split?
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  • Jefferson County (A): An EPA Mandate

    Jefferson County, Alabama, faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow?
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  • Jefferson County (B): Borrowing in March 1997

    Jefferson County, Alabama faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow?
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  • Jefferson County (C): Subsequent Issuance

    Jefferson County, Alabama, faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow?
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  • Jefferson County (D): February of 2008

    Jefferson County, Alabama, faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow?
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  • Jefferson County (E): Postscript

    Supplement for case 213056
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  • Jefferson County: Specific Swap Detail

    Jefferson County, Alabama, faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow?
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  • Municipal Bond Structuring

    A note on municipal bond structuring.
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  • Glossary of Municipal Finance Terms

    A note on municipal bond structuring.
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  • 7 Days Inn: Operations Strategy

    7 Days Inn, a leading hotel group in China, was established in 2005 and was listed on the New York Stock Exchange in 2009. It now operates more than 1,000 hotels in 168 major Chinese cities and has enrolled more than 30 million customers in its membership club. Its success is largely due to its innovative business model and operations strategy, which includes designing product services with the vertical cutting approach, enhancing customer loyalty through a membership system and direct sales, managing a hotel chain with different governance structures and expanding a hotel chain with an innovative franchised-and-managed model. In particular, the case introduces the company's shepherd management philosophy. However, as the company expands, it has become difficult for headquarters to manage and supervise all the hotels. In addition, the resignation rate of hotel managers has gone up to 30 per cent in the past few years. What should 7 Days Inn do to deal with these challenges? Does the company need to break the rules again and innovate its business model, operations strategy or operating model - or all of them?
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  • Branding Orlando For Global Competitiveness

    he case considers the necessity for rebranding the city of Orlando, Florida, which has a brand known worldwide as a destination only for tourism and sunshine. However, the Greater Orlando Area not only houses many other promising industries including technology, defence and simulation but also has a diverse community and a trade scene with vast potential. Yet, why has Orlando not been recognized as a great place to conduct business? Why is its reputation tied only to tourism? How can the city be marketed as a vibrant business destination in addition to a tourist destination? Many variables affect the brand and, therefore, perception of the city. What can be done to make Orlando more attractive and, through this, become a world city?
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  • The "Chongqing Model" and the Future of China

    Since opening to the global economy in 1979, but especially since entering the WTO in 2001, China's economy grew at rates around 10% annually by attracting FDI and promoting exports. After the financial crisis that began in 2008 and depressed demand in the United States and Europe, China's growth began to slow, and vulnerabilities in its economy came to light. It became clear to many in China that the growth strategy that got China from 1978 to the present was unsustainable and that the country needed a new strategy to resolve the country's regional inequalities, stimulate domestic consumption, and create growth less vulnerable to global contractions in demand. At exactly this time, between 2007 and 2012, the provincial municipality of Chongqing in China's mountainous southwest became the fastest growing city in China with GDP growth averaging over 15%. Chongqing's growth was the result of a suite of economic and social policies that had been dubbed the "Chongqing Model," a controversial bundle of reforms that promised public and private sector growth with benefits more equitably shared by all citizens. Yet critics found the model politically suspect and over reliant on state-owned enterprises and debt-driven investment. When the city's preeminent leader was publicly fired following a sensational murder scandal, the region's new leaders-and indeed China's new leaders-had to weigh in on the "Chongqing Model." Would it signal a new path to prosperity for post-WTO China?
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