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  • The Brazilian Market for Replacement Tyres: Combining Environmental Issues with Free Trade

    The 'Brazilian Market for Replacement Tyres' is an evaluation case. The study discusses the impact of new environmental legislation adopted by the Brazilian government on the various companies that participate in this market (importers, exporters and retailers). Those that suffered most were importers of used tyres, who had to stop doing so because of the regulatory changes. Since this is an evaluation case, the unit of analysis is the Brazilian government's decisions over the past two decades involving international trade and recycling of tyres. The impacts of these decisions on the Brazilian market are assessed, along with the effects on the country's trading partners and the disputes generated with other countries (of the European Union and Mercosur) and the environmental impact.
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  • Col. Joshua Chamberlain: Background to a Challenging Negotiation from the Civil War

    This note provides historical context and background for a challenging negotiation by Col. Joshua Chamberlain of the 20th Maine Regiment of the Union Army during the U.S. Civil War.
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  • Airwide International-China (A) Key Account Selling

    Airwide International was one of the top suppliers of commercial and residential air conditioning systems in Europe, with a growing presence in the attractive markets of Asia. Increasing competition from Chinese and international manufacturers coupled with a sales organization built primarily by hiring (from other industries) and retraining have produced a pattern of uneven sales. At a recent national sales meeting, the performance of the Shanghai region surfaced as an area of concern for senior management. The transition from product selling to key account selling has met with obstacles; primary among them is the insufficient commitment of some area sales leaders. A review meeting with a Shanghai's sales leader reveals some of the problems and provides the Sales VP an opportunity to go over the essence of Key Account Management
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  • Anja Bremmer's Influencing Challenge

    Anja, the project leader for a major initiative aimed at encouraging sharing of best practices across Genizome divisions, was preparing to meet for the second time with her core project team, consisting of Mary from Marketing, Andreas from Research, Toshi from Manufacturing, and Thomas from a consulting organization. During the first project meeting, Anja had the team members introduce themselves. After introductions, Anja spent the next hour walking the team through the project charter, and shared her thoughts about the key project deliverables. At the end of the meeting, she asked if anyone had any questions. Nobody did, so she felt confident to push ahead to risk management, detailed scope management, and assignments during the second meeting scheduled the following week. Details about the capabilities and inclinations of team members are provided in the case. These details reveal that Anja has some work to do to get the team aligned around a common vision and set of objectives
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  • CSCEC: Transformation and Development

    In 2001, CSCEC, the largest residential building constructor in China, greeted its new General Manager, Wenjie Sun, who was the President of China Overseas, a Hong Kong-listed subsidiary of CSCEC. In the following 9 years, Sun strived to advance the transformation and development of CSCEC, making it a highly competitive company from one of bureaucratic in nature, listed in Shanghai Exchange of Share A, and enter the echelon of Fortune 500. In 2010, Sun retired at the age of 64, and Jun Yi, Sun's close associate, took over the top position. Immediately after Yi's succession, he made all efforts to push the transformation and development of CSCEC in a new era. Yi embraced the hope that CSCEC would be further upgraded in the following 5 or 10 years in his tenure. He started to make adjustments in regard to the corporation's strategic goals and developing path, its business structure and mix, its business models, internal management controls, etc. CSCEC's own operation conditions had changed greatly compared to that 10 years ago, so did its external business environment. Faced with these circumstances, Yi was pondering over such questions: Were the series of strategic measures taken by CSCEC appropriate? What new measures should be taken in the next step?
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  • Anjali Kumar - Negotiating a Job Offer (B)

    Anjali Kumar receives her first job offer after graduation at an organization she admires, with interesting work and good benefits, but the salary is low. Also, she is unsure whether the position offers any advancement opportunities. At the end of the A case, Anjali has to decide whether to accept the offer, decline the offer, or try to negotiate a better offer, even though she had received no other offers at the time. The B case describes Anjali's efforts to negotiate with the potential employer, and the employer's response..
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  • Anjali Kumar - Negotiating a Job Offer (A)

    Anjali Kumar receives her first job offer after graduation at an organization she admires, with interesting work and good benefits, but the salary is low. Also, she is unsure whether the position offers any advancement opportunities. At the end of the A case, Anjali has to decide whether to accept the offer, decline the offer, or try to negotiate a better offer, even though she had received no other offers at the time. The B case describes Anjali's efforts to negotiate with the potential employer, and the employer's response.
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  • Cardagin: Local Mobile Rewards

    Cardagin provides a mobile loyalty point program and coupons service to local businesses. The new startup in the increasingly competitive space of consumer/merchant apps for smart phones has received positive reviews and is reaching an inflection point: decisions made at this stage can be the difference between a national presence and an also-ran. The CEO needs to demonstrate the value of this service in compelling ways to retailers and consumers. As an intermediary, Cardagin needs to ensure consistent usage by consumers and for retailers to provide attractive offers to their consumers. Building a nationwide network of consumers and retailers itself can be critical. The case provides students an opportunity to analyze a new digital venture, explore expansion options, and evaluate the challenges in working with many small businesses, each with its own idiosyncrasies.
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  • Domino's Pizza

    Domino's Pizza is the world's second-largest pizza company with 9,436 stores globally, 95% of which are franchised. Domino's franchisees in the U.S. market were able to purchase fresh dough, cheese, pizza toppings, and other menu ingredients and store supplies directly from the company-owned supply chain system. When commodity prices became more volatile in 2007 and 2008, executives at Domino's changed the way they worked with suppliers and franchisees to manage costs and risks, and better leverage the assets of the supply chain system. As the company prepared to accelerate international growth in 2011 and beyond, executives contemplated how to best apply their purchasing and supply chain knowledge into new international markets.
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  • Chairman Zhang and Broad Group: Growth Dilemmas

    Zhang Yue, founder and chairman of Broad Group, had developed a series of innovative products aimed at solving China's environmental problems. Broad Group's products, services, and management were guided by values that prioritized morals, responsibility, environmental protection, and energy conservation over company growth and profit. Zhang's current focus was Broad Sustainable Building (BSB), a unique prefabricated building technology that was significantly more environmentally friendly than traditional building methods, as well as much less expensive. In order to obtain the capital and talent that BSB's development required, Zhang realized he may need to publicly list the company, despite publicly saying he never would do so. Would scaling the new businesses result in compromises to the mission and values that guided the company? If so, was the overall environmental impact from the new building technology worth the cost?
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  • Carl Icahn and Clorox

    This case outlines the takeover attempt by activist investor, Carl Icahn, for the Clorox Company. The board of the company repeatedly rejected Icahn's offers as inadequate. He made three bids over the course of three months.
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  • Cancer Treatment Centers of America: Scaling the Mother Standard of Care

    The CEO of a private and growing national network of specialty care hospitals focusing on advanced-stage and complex cancer treatments reflects on the firm's past phase of growth before meeting with the company's Chairman and founder to discuss how to further scale what they call the Mother Standard of Care and, in the process, change the face of cancer care.
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  • Bergerac Systems: The Challenge of Backward Integration

    Bergerac Systems is a small, rapidly growing manufacturer of diagnostic instruments used in veterinary practices. The company introduced the OmniVue chemistry analyzer, which enables veterinarians to run a wide range of blood and blood chemistry tests on their animal patients in the office instead of sending them to outside laboratories. OmniVue is easy to operate and produces highly reliable results using a proprietary cartridge for holding the blood specimen during the analysis. Sales of these single-use cartridges are an important part of the revenue stream for the product line. The firm relies on two outside suppliers for the plastic components of the cartridges. The CEO is concerned about inconsistent delivery from the cartridge suppliers which have resulted in shortages and stock-outs. To address the supply chain problems, the CEO considers acquiring one of the suppliers, GenieTech, while the director of planning proposes building the required capabilities within the company's existing manufacturing facilities. Students must perform a quantitative and qualitative analysis of a "make vs. buy" decision while considering expected production capacities, market forecasts, and the company's overall sourcing strategy.
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  • Bergerac Systems: The Challenge of Backward Integration, Spreadsheet Supplement

    Student Spreadsheet for Product Number 4381.
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  • The Product Manager

    Describes the role of product manager (PM) in technology companies, detailing: 1) PMs' responsibilities; 2) different ways to organize the product management function; 3) how PMs interact with other functions within technology companies (e.g., engineering, product marketing); 4) how the nature of the PM role varies depending on context (e.g., early vs. late-stage startups, business- vs. engineering driven cultures); and 5) the attributes of effective PMs.
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  • Heavy Metal (A): Baosteel Enters Brazil

    What is Baosteel, a top Chinese steelmaker, doing in Brazil? The company is responding to the Chinese government's "go global" policy and to the possible rise in iron ore input costs. But steel mills are complex, capital-intensive projects, and Brazil is an emerging market that poses manifold risks to foreign investors. Vale do Rio Doce, Baosteel's prospective partner, is an iron miner with little experience in steelmaking. Baosteel must evaluate whether it is choosing the right country, partner, and site for its first overseas greenfield investment.
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  • Heavy Metal (B): Baosteel Struggles in Brazil

    This case begins with Baosteel's decision to build a steel mill in Brazil with Vale do Rio Doce, the world's leading iron mining company. Regulatory obstacles and unexpected costs have placed the project in jeopardy. Outside Brazil, however, Baosteel has been growing rapidly, and market trends favor an overseas plant. Baosteel must decide whether or not to continue its efforts to build a steel plant in Brazil.
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  • The Comeback (C): Baosteel Stays in Brazil

    The case begins with Baosteel's renewed effort at building a steel mill in Brazil with Vale do Rio Doce. But again, the company runs into problems with obtaining regulatory approvals. This is compounded by the global financial crisis that seriously impacts the global steel industry. How will Baosteel react to this adverse situation?
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  • Hopwood Manufacturing: Seeking to Hire the Best and the Brightest, or Not (A)

    "This is a case series featuring an A, B and C case. Robert Harvey, a business professor at a small university in Iowa, arranged for Hopwood Manufacturing Company to come to the campus to interview his students for internship and management-in-training positions, only to learn that the recruiters, Dave Maggert and Wendy Blair, appeared to be more interested in the appearances of the candidates than their qualifications. Harvey must now decide what action to take in response to the recruiters' discriminatory statements."
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  • Hopwood Manufacturing: Seeking to Hire the Best and the Brightest, or Not (B)

    "This is a case series featuring an A, B and C case. Robert Harvey, a business professor at a small university in Iowa, arranged for Hopwood Manufacturing Company to come to the campus to interview his students for internship and management-in-training positions, only to learn that the recruiters, Dave Maggert and Wendy Blair, appeared to be more interested in the appearances of the candidates than their qualifications. Harvey must now decide what action to take in response to the recruiters' discriminatory statements."
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