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  • Needed: A New System of Intellectual Property Rights

    The world's current system of intellectual property rights has in recent years become unworkable and ineffective. Designed more than 100 years ago to meet the needs of an industrial era, it is inadequate to handle the ownership and distribution of intellectual property generated by the brainpower industries that have come to dominate the world's economy. The prevailing wisdom is that minor tweaking can remedy the problem. But MIT economist Lester Thurow challenges such thinking and calls instead for a new system--one redesigned from the ground up. In making his case for why the old system doesn't work anymore, Thurow lays out the challenges the new system must meet.
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  • What's Stifling the Creativity at CoolBurst? (HBR Case Study and Commentary)

    This fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market in the Southeast. Why, then, are its annual revenues stuck at $30 million, and why have profits been stagnant for four years straight? CoolBurst's new CEO, Luisa Reboredo, knows that the company's survival--and her own--depend on the answers. Reboredo has succeeded former utilitarian CEO Garth LeRoue. While LeRoue had undeniably made CoolBurst into the well-oiled machine it was, he'd also been stubborn in enforcing a culture of tradition, self-discipline, and respect for authority--a culture so staid and polite, it left little room for employees to be creative. LeRoue, for instance, had almost fired two of CoolBurst's most creative employees for inventing four new drinks without his permission. Sam Jenkins, one of those employees, had been so angered by the incident that he left the company to work for CoolBurst's largest competitor. How can Reboredo encourage her employees to start thinking creatively. And how can she nurture any creative individuals who may join the company in the future? In 97511 and 97511Z, commentators Paul Barker, Teresa M. Amabile, Manfred F.R. Kets de Vries, Gareth Jones, and Elspeth McFadzean offer advice on this fictional case study.
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  • What's Stifling the Creativity at CoolBurst? (HBR Case Study)

    This fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market in the Southeast. Why, then, are its annual revenues stuck at $30 million, and why have profits been stagnant for four years straight? CoolBurst's new CEO, Luisa Reboredo, knows that the company's survival--and her own--depend on the answers. Reboredo has succeeded former utilitarian CEO Garth LeRoue. While LeRoue had undeniably made CoolBurst into the well-oiled machine it was, he'd also been stubborn in enforcing a culture of tradition, self-discipline, and respect for authority--a culture so staid and polite, it left little room for employees to be creative. LeRoue, for instance, had almost fired two of CoolBurst's most creative employees for inventing four new drinks without his permission. Sam Jenkins, one of those employees, had been so angered by the incident that he left the company to work for CoolBurst's largest competitor. How can Reboredo encourage her employees to start thinking creatively. And how can she nurture any creative individuals who may join the company in the future? In 97511 and 97511Z, commentators Paul Barker, Teresa M. Amabile, Manfred F.R. Kets de Vries, Gareth Jones, and Elspeth McFadzean offer advice on this fictional case study.
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  • What's Stifling the Creativity at CoolBurst? (Commentary on HBR Case Study)

    This fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market in the Southeast. Why, then, are its annual revenues stuck at $30 million, and why have profits been stagnant for four years straight? CoolBurst's new CEO, Luisa Reboredo, knows that the company's survival--and her own--depend on the answers. Reboredo has succeeded former utilitarian CEO Garth LeRoue. While LeRoue had undeniably made CoolBurst into the well-oiled machine it was, he'd also been stubborn in enforcing a culture of tradition, self-discipline, and respect for authority--a culture so staid and polite, it left little room for employees to be creative. LeRoue, for instance, had almost fired two of CoolBurst's most creative employees for inventing four new drinks without his permission. Sam Jenkins, one of those employees, had been so angered by the incident that he left the company to work for CoolBurst's largest competitor. How can Reboredo encourage her employees to start thinking creatively. And how can she nurture any creative individuals who may join the company in the future? In 97511 and 97511Z, commentators Paul Barker, Teresa M. Amabile, Manfred F.R. Kets de Vries, Gareth Jones, and Elspeth McFadzean offer advice on this fictional case study.
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  • Asia's New Competitive Game

    These days, a Western company's toughest competition in Asia is likely to come not from familiar rivals but from lesser-known Asian companies based in countries other than Japan. These companies often use unusual tactics and strategies, and those who wish to compete with them should learn eight new rules of Asia's competitive game. First, it is better to be always first than always right. Second, control the bottlenecks in the supply chain. Third, build walled cities; that is, create a dominant position in an industry. Fourth, bring market transactions in-house. Fifth, leverage your government's goals. Sixth, use a networked style of company organization. Seventh, make commercialization the equal of invention, and eighth, remember that what you don't know, you can learn. Western companies must learn the rules of the new competitive game and then decide whether to follow them or to break them.
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  • David M. Dodson

    Focuses on David Dodson's efforts to purchase Auto Palace (ADAP), an auto parts retailer. His negotiations with the seller and investment bankers are examined. Students are asked to recommend how he should proceed in the final negotiation meeting.
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  • Grand Junction

    Founded in 1992, Grand Junction produced a very competitive product in the emerging ethernet desktop switching market. Howard Charney, CEO and a founder of Grand Junction, had spent the summer of 1995 in meetings and negotiations with his senior management team, his investment bankers, and representatives of Cisco to discuss whether Grand Junction should be acquired by Cisco or issue stock in an initial public offering (IPO). Prior to being solicited by Cisco, Charney had not really given any thought to being acquired. Grand Junction was on a fast growth curve, the IPO market was hot, and he and the other founders had planned from the beginning to take the company public. Yet Cisco was very interested, and although it had required a lot of work to get Cisco to a reasonable price, it was possible that the two companies would reach an agreement. Charney, however, was torn between the two options--he wondered which was financially more attractive, how his employees would react, and whether going public was really so important.
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  • Providian Trust: Tradition and Technology (B)

    Supplements the (A) case.
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  • Providian Trust: Tradition and Technology (A)

    A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new strategic role in the company. The case illustrates how the appropriate use of IT framework can illuminate risk and suggests appropriate courses of action.
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  • Providian Trust: Tradition and Technology (A), Spreadsheet Supplement

    Spreadsheet supplement for case 398-008.
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  • TNT Ltd.'s Logistics Services in Asia (B): PT TNT Logistik Indonesia

    Supplements the (A) case.
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  • Argentina's YPF Sociedad Anonima (D): The International Platform

    In March 1995, YPF (the former Argentine state-owned oil and gas utility, privatized in late 1993) acquired the Dallas-based Maxus Energy Corp., one of the world's largest independent oil and gas exploration companies. YPF's first acquisition is nearly bankrupt, with close to $1 billion in long-term debt. Roberto Monti takes over as CEO in August 1995. The case describes the steps he took to stem losses at Maxus before being named CEO of YPF in April 1997.
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  • TNT Ltd.'s Logistics Services in Asia (C), "The Grind"

    Supplements the (A) case.
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  • PERFORMANCE EVALUATIONS OF FAMILY MEMBERS

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  • Orbital Sciences Corp.: ORBCOMM

    In late 1993, Orbital Communications Corp. (OCC), a subsidiary of Orbital Sciences Corp., is developing a global two-way wireless data communications system, called "ORBCOMM," based on a 26-satellite constellation in low earth orbit. Service is scheduled to begin in the United States in late 1994, followed by a rollout to international markets in 1995. The case focuses on OCC's marketing strategy in the years prior to the product/service being available. Provides details on how the firm has defined its markets and estimated the demand for the United States and international markets. There is also a rich discussion of other parts of OCC's marketing strategy including product design and development, marketing to regulatory bodies, development of the sales organization to include channel partners to enter the domestic and international markets, pricing strategy, and the role of competition. A rewritten version of an earlier case.
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  • Harassment at Work?

    Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S. aerospace company. In the first two scenarios, a general manager must respond to complaints made by female employees about the behavior of their male managers. In the third scenario, a general manager must decide whether to approve a proposed plan to eliminate harassment.
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  • Imedia Corp.: The Pricing Decision

    Efi Arazi, the president of a start-up called Imedia, must determine an appropriate pricing strategy for an innovation that will change the basis of competition in the cable TV industry.
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  • Hewlett-Packard's Santa Rosa Systems Division (A): The Trials and Tribulations of a Legacy

    Describes the process of transforming a recently formed division of Hewlett-Packard.
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  • Hewlett-Packard's Santa Rosa Systems Division (A1): The Profiling Process and Creation of the Future Model

    Supplements the (A) case.
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  • Hewlett-Packard's Santa Rosa Systems Division (A2): Response to the Employee Task Force

    Supplements the (A) case.
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